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ticket-sales-agent/references/ai-skills.md
2026-08-14 19:13:53 +02:00

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External AI agent skills — ticket-sales-agent

Proven, publicly available AI agent skills mapped to this occupation. Nothing is copied from the sources: every entry is a name, a one-line summary and a link to the upstream skill package. Each section names its source repository, commit, license and retrieval date.

Tiers: core = the skill directly exercises a top market hard skill, tool or method (from gated job-ad evidence) or an essential ESCO competence of this occupation; adjacent = plausibly useful, secondary. Entries are capped at 12 per source and 80 in total per occupation (core first, strongest matches survive); everything beyond the caps is excluded and logged in the pipeline audit trail, not in this package.

Matched deterministically (ISCO group + title/competence keywords, tiered against market evidence + ESCO essentials) by pipeline/p5_enrich_ai_skills.py on 2026-07-14.

Source: anthropics/skills

  • Repository: https://github.com/anthropics/skills (commit f6656c1, retrieved 2026-07-14)
  • License: Apache-2.0; the document skills (docx/pdf/pptx/xlsx) are source-available — see the LICENSE.txt in the upstream skill folder
Skill Tier What it adds Upstream
docx adjacent Use this skill whenever the user wants to create, read, edit, or manipulate Word documents (.docx files) or Word templates (.dotx files). Triggers include: any mention of 'Word doc', 'word document', '.docx', '.dotx', or requests to … source
pdf adjacent Use this skill whenever the user wants to do anything with PDF files. This includes reading or extracting text/tables from PDFs, combining or merging multiple PDFs into one, splitting PDFs apart, rotating pages, adding watermarks, creating … source

Source: wshobson/agents

Skill Tier What it adds Upstream
file-conversion adjacent Convert files between formats — PDF to Word, HEIC to JPG, MP4 to MP3, CSV to JSON, EPUB to MOBI, and 999 total routes across images, video, audio, documents, data, fonts, ebooks, and archives. Free via changethisfile.com, no API key or … source

Source: a5c-ai/babysitter

Skill Tier What it adds Upstream
Stakeholder Communication core Generate stakeholder-specific communications and presentations for product updates source
policy-communication core Translate research findings into accessible policy briefs, presentations, and stakeholder communications source

Source: aaron-he-zhu/aaron-marketing-skills

Skill Tier What it adds Upstream
sales-enablement-kit core Use when the user asks to "build battle cards", "prep the sales team for launch", or "write the internal launch FAQ"; produces the internal enablement kit for a sales-led launch — battle cards vs each named alternative (where we win / … source

Source: affaan-m/everything-claude-code

Skill Tier What it adds Upstream
unified-notifications-ops core Operate notifications as one ECC-native workflow across GitHub, Linear, desktop alerts, hooks, and connected communication surfaces. Use when the real problem is alert routing, deduplication, escalation, or inbox collapse. source
autonomous-agent-harness adjacent Transform Claude Code into a fully autonomous agent system with persistent memory, scheduled operations, computer use, and task queuing. Replaces standalone agent frameworks (Hermes, AutoGPT) by leveraging Claude Code's native crons, … source

Source: basicmachines-co/basic-memory

Skill Tier What it adds Upstream
memory-onboarding adjacent Guide someone new to Basic Memory through designing and building a complete personal knowledge system — interview them about what they want to track, propose a structure, build it with schemas and instruction notes, teach them to use it, … source
memory-tasks adjacent Task management via Basic Memory schemas: create, track, and resume structured tasks that survive context compaction. Uses BM's schema system for uniform notes queryable through the knowledge graph. source

Source: brycewang-stanford/Auto-Empirical-Research-Skills

Skill Tier What it adds Upstream
system-profile adjacent Profile a target (script, process, GPU, memory, interconnect) using external tools and code instrumentation. Produces structured performance reports with actionable recommendations. Use when user says "profile", "benchmark", "bottleneck", … source

Source: davepoon/buildwithclaude

Skill Tier What it adds Upstream
pdf adjacent Comprehensive PDF manipulation toolkit for extracting text and tables, creating new PDFs, merging/splitting documents, and handling forms. When Claude needs to fill in a PDF form or programmatically process, generate, or analyze PDF … source

Source: davila7/claude-code-templates

Skill Tier What it adds Upstream
latex-posters core Create professional research posters in LaTeX using beamerposter, tikzposter, or baposter. Support for conference presentations, academic posters, and scientific communication. Includes layout design, color schemes, multi-column formats, … source
get-available-resources adjacent This skill should be used at the start of any computationally intensive scientific task to detect and report available system resources (CPU cores, GPUs, memory, disk space). It creates a JSON file with resource information and strategic … source
it-operations adjacent Manages IT infrastructure, monitoring, incident response, and service reliability. Provides frameworks for ITIL service management, observability strategies, automation, backup/recovery, capacity planning, and operational excellence … source
agent-memory-mcp adjacent A hybrid memory system that provides persistent, searchable knowledge management for AI agents (Architecture, Patterns, Decisions). source
railway-metrics adjacent Query resource usage metrics for Railway services. Use when user asks about resource usage, CPU, memory, network, disk, or service performance like "how much memory is my service using" or "is my service slow". source

Source: Devin-AXIS/iPolloWork

Skill Tier What it adds Upstream
acme-research adjacent Search and summarize material from the Acme research service. source

Source: foryourhealth111-pixel/Vibe-Skills

Skill Tier What it adds Upstream
get-available-resources adjacent This skill should be used at the start of any computationally intensive scientific task to detect and report available system resources (CPU cores, GPUs, memory, disk space). It creates a JSON file with resource information and strategic … source

Source: giuseppe-trisciuoglio/developer-kit

Skill Tier What it adds Upstream
memory-md-management core Provides comprehensive memory file management capabilities including auditing, quality assessment, and targeted improvements for files such as CLAUDE.md. Use when user asks to check, audit, update, improve, fix, maintain, or validate … source

Source: glacierphonk/naming

Skill Tier What it adds Upstream
naming adjacent Name products, SaaS, brands, open source projects, bots, and apps. Use when the user needs to name something, find a brand name, or pick a product name. Metaphor-driven process that produces memorable, meaningful names and avoids AI slop. source

Source: googleworkspace/cli

Skill Tier What it adds Upstream
recipe-log-deal-update core Append a deal status update to a Google Sheets sales tracking spreadsheet. source

Source: gooseworks-ai/goose-skills

Skill Tier What it adds Upstream
ad-angle-miner adjacent Mine the highest-converting ad angles from customer reviews, Reddit complaints, support tickets, and competitor ads. Extracts actual pain language, competitor weaknesses, and outcome phrases that real buyers use. Outputs a ranked angle … source
customer-story-builder adjacent Take raw customer inputs — interview transcripts, survey responses, Slack quotes, support tickets, review excerpts — and generate a structured case study draft with problem/solution/result narrative, pull-quotes, metric callouts, and … source

Source: hypnguyen1209/offensive-claude

Skill Tier What it adds Upstream
vulnerability-analysis core Use when auditing source code for vulnerabilities — drive CodeQL/Semgrep/Joern to taint untrusted data source-to-sink across injection, memory safety, deserialization/prototype-pollution, secrets/crypto/authz/race, and supply-chain risks source

Source: infrasity-labs/dev-gtm-claude-skills

Skill Tier What it adds Upstream
customer-research adjacent When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions "customer research," "ICP research," "talk to customers," "analyze transcripts," "customer interviews," "survey analysis," "support ticket … source

Source: jabrena/plinth

Skill Tier What it adds Upstream
804-regulations-eu-nis2 core Use when reviewing, designing, or modifying Java enterprise systems that may support essential or important entities, critical-sector services, managed service providers, supply-chain dependencies, or cybersecurity incident escalation … source

Source: jeremylongshore/claude-code-plugins-plus-skills

Skill Tier What it adds Upstream
form-deck core Use when asked to design a pitch deck, presentation, or slide set. Examples: "design a pitch deck", "create a sales deck", "make a conference presentation", "build an investor deck", "help me present this to the board", "create slides for … source
instantly-debug-bundle core Collect Instantly.ai debug evidence for support tickets and troubleshooting. Use when encountering persistent issues, preparing support tickets, or auditing campaign/account state. Trigger with phrases like "instantly debug", "instantly … source
customerio-debug-bundle adjacent Collect Customer.io debug evidence for support tickets. Use when creating support requests, investigating delivery failures, or documenting integration issues. Trigger: "customer.io debug", "customer.io support ticket", "collect … source
deepgram-debug-bundle adjacent Collect Deepgram debug evidence for support and troubleshooting. Use when preparing support tickets, investigating issues, or collecting diagnostic information for Deepgram problems. Trigger: "deepgram debug", "deepgram support ticket", … source
stackblitz-rate-limits adjacent WebContainer resource limits: memory, CPU, file system size, process count. Use when working with WebContainers or StackBlitz SDK. Trigger: "webcontainer limits". source
clickhouse-debug-bundle adjacent Collect ClickHouse diagnostic data \u2014 system tables, query logs,\ \ merge status,\nand server metrics for support tickets and troubleshooting.\nUse\ \ when investigating persistent issues, preparing debug artifacts,\nor collecting\ \ … source
granola-debug-bundle adjacent Create diagnostic bundles for Granola support requests. Use when preparing support tickets, collecting system/audio/network info, or diagnosing complex issues that require Granola support team assistance. Trigger: "granola debug", "granola … source

Source: jezweb/claude-skills

Skill Tier What it adds Upstream
proposal-writer adjacent Write a client proposal, quote, scope of work, or engagement letter for a service business. Covers project understanding, scope, timeline, pricing presentation, and terms. Use whenever the user asks for a proposal, quote, project proposal, … source

Source: K-Dense-AI/claude-scientific-skills

Skill Tier What it adds Upstream
latex-posters core Create professional research posters in LaTeX using beamerposter, tikzposter, or baposter. Support for conference presentations, academic posters, and scientific communication. Includes layout design, color schemes, multi-column formats, … source
get-available-resources adjacent This skill should be used at the start of any computationally intensive scientific task to detect and report available system resources (CPU cores, GPUs, memory, disk space). It creates a JSON file with resource information and strategic … source

Source: K-Dense-AI/scientific-agent-skills

Skill Tier What it adds Upstream
latex-posters core Create professional research posters in LaTeX using beamerposter, tikzposter, or baposter. Support for conference presentations, academic posters, and scientific communication. Includes layout design, color schemes, multi-column formats, … source
get-available-resources adjacent This skill should be used at the start of any computationally intensive scientific task to detect and report available system resources (CPU cores, GPUs, memory, disk space). It creates a JSON file with resource information and strategic … source

Source: ljagiello/ctf-skills

Skill Tier What it adds Upstream
ctf-pwn adjacent Provides binary exploitation techniques for CTF challenges. Use when you already have a vulnerable native target or service and need to turn memory corruption or low-level primitives into code execution or privilege escalation, such as … source

Source: microsoft/power-platform-skills

Skill Tier What it adds Upstream
add-ai-webapi adjacent Integrates Power Pages generative-AI summarization APIs (PREVIEW) into a Single Page Application (SPA) site — the Search Summary API and the Data Summarization API — on any record-detail or list page. Generates per-target service code … source

Source: mohitagw15856/pm-claude-skills

Skill Tier What it adds Upstream
multi-source-signal-synthesiser core Synthesises user signals from multiple research sources into a unified, weighted insight brief. Use when you have data from interviews, support tickets, NPS verbatims, app reviews, or sales calls and need to reconcile contradictions, … source
slide-deck core Build a real, editable PowerPoint (.pptx) deck from an outline or brief. Use when asked to make a slide deck, a PowerPoint, a pitch/board/sales deck as an actual file, or to turn a doc/notes into slides. Produces an actual .pptx via a … source
win-loss-analysis core Analyze why deals are won and lost and turn it into an action plan. Use when asked to run a win/loss analysis, review closed-won and closed-lost deals, understand why the team is losing to a competitor, or summarize sales feedback into … source
lifecycle-crm-plan core Design lifecycle marketing / CRM journeys across the customer lifecycle. Use when asked to plan onboarding emails, lifecycle/CRM campaigns, drip sequences, re-engagement or winback flows, or a messaging calendar. Produces a lifecycle plan … source
roadmap-presentation core Create structured roadmap presentations calibrated to any audience. Use when asked to build a product roadmap, present roadmap to leadership, create a roadmap slide, or communicate quarterly plans to execs, teams, or customers. Produces an … source
kyc-escalation adjacent Write an internal KYC/AML escalation memo: a factual time-stamped trigger description, customer-profile vs activity mismatch analysis, red-flag taxonomy mapping, outstanding information, and a recommendation with rationale. Use when asked … source
oncall-runbook adjacent Write an on-call runbook for a service — covering alert definitions, escalation paths, common incident responses, and on-call handoff procedures. Use when asked to write an on-call guide, create alert runbooks, document escalation … source
voice-of-customer-program adjacent Stand up a Voice of Customer (VoC) program that turns feedback into action. Use when asked to build a VoC program, design a customer feedback loop, consolidate feedback sources, or set up a closed-loop feedback process. Produces a VoC … source
apology-letter adjacent Write a sincere, effective apology to a customer, group, or the public. Use when asked to write an apology, say sorry to a customer or community, make amends after a mistake, or respond to a complaint with an apology. Produces a genuine … source
complaint-letter adjacent Write a firm, effective complaint letter that gets a resolution. Use when asked to write a complaint letter, complain to a company about a product/service, escalate poor service, or demand a refund/replacement. Produces a structured … source

Source: mukul975/Anthropic-Cybersecurity-Skills

Skill Tier What it adds Upstream
auditing-kubernetes-cluster-rbac core Auditing Kubernetes cluster RBAC configurations to identify overly permissive roles, wildcard permissions, dangerous ClusterRoleBindings, service account abuse, and privilege escalation paths using kubectl, rbac-tool, KubiScan, and … source
auditing-kubernetes-rbac-privilege-escalation core Find over-permissive RBAC roles and service-account token abuse paths in Kubernetes using kubectl auth can-i, rbac-police, kubectl-who-can, and rakkess during authorized cluster security reviews. source
implementing-ticketing-system-for-incidents core Implements an integrated incident ticketing system connecting SIEM alerts to ServiceNow, Jira, or TheHive for structured incident tracking, SLA management, escalation workflows, and compliance documentation. Use when SOC teams need … source
performing-gcp-penetration-testing-with-gcpbucketbrute core Perform GCP security testing using GCPBucketBrute for storage bucket enumeration, gcloud IAM privilege escalation path analysis, and service account permission auditing source
building-malware-incident-communication-template core Build structured communication templates for malware incidents including stakeholder notifications, executive briefings, technical advisories, and regulatory disclosures with severity-based escalation procedures. source
performing-thick-client-application-penetration-test core Conduct a thick client application penetration test to identify insecure local storage, hardcoded credentials, DLL hijacking, memory manipulation, and insecure API communication in desktop applications using dnSpy, Procmon, and Burp Suite. source
reverse-engineering-android-malware-with-jadx core Reverse engineers malicious Android APK files using JADX decompiler to analyze Java/Kotlin source code, identify malicious functionality including data theft, C2 communication, privilege escalation, and overlay attacks. Examines manifest … source
analyzing-linux-audit-logs-for-intrusion adjacent Uses the Linux Audit framework (auditd) with ausearch and aureport utilities to detect intrusion attempts, unauthorized access, privilege escalation, and suspicious system activity. Covers audit rule configuration, log querying, timeline … source
detecting-rootkit-activity adjacent Detects rootkit presence on compromised systems by identifying hidden processes, hooked system calls, modified kernel structures, hidden files, and covert network connections using memory forensics, cross-view detection, and integrity … source
detecting-azure-service-principal-abuse adjacent Detect and investigate Azure service principal abuse including privilege escalation, credential compromise, admin consent bypass, and unauthorized enumeration in Microsoft Entra ID environments. source
detecting-privilege-escalation-attempts adjacent Detect privilege escalation attempts including token manipulation, UAC bypass, unquoted service paths, kernel exploits, and sudo/doas abuse across Windows and Linux. source
detecting-service-account-abuse adjacent Detect abuse of service accounts through anomalous interactive logons, privilege escalation, lateral movement, and unauthorized access patterns. source

Source: nexscope-ai/eCommerce-Skills

Skill Tier What it adds Upstream
tiktok-shop-customer-service core Customer service on TikTok Shop — response time, dispute resolution, auto-replies, buyer satisfaction source
product-review-analysis adjacent Product review analysis and customer feedback intelligence. Pain point identification, praise pattern analysis, feature request extraction, sentiment analysis, and product improvement insights. Use when the user asks about review analysis, … source

Source: nexu-io/open-design

Skill Tier What it adds Upstream
slides core Create and edit .pptx presentation decks with PptxGenJS. Useful for sales decks, kickoff briefs, and design-system showcases. source

Source: rampstackco/claude-skills

Skill Tier What it adds Upstream
discovery-research-synthesis core Turning research artifacts into actionable PM insight. Customer interviews, user research notes, support ticket reviews, sales call transcripts, survey data, in-app feedback, all synthesized into the decisions they are meant to inform. The … source
user-feedback-aggregation core Collecting and synthesizing user feedback across channels (support tickets, NPS, in-app feedback, sales calls, social mentions, customer councils) into a continuous signal that informs product decisions. The triage discipline that … source

Source: rockscy/solo-skills

Skill Tier What it adds Upstream
email-customer adjacent Draft a polite-but-firm reply to a tricky customer email — refund request, scope creep, complaint, billing dispute. Use when the user pastes a customer email and asks for a reply, mentions "how do I respond", "user is asking for a refund", … source

Source: ruvnet/claude-code-flow

Skill Tier What it adds Upstream
V3 Memory Unification adjacent Unify 6+ memory systems into AgentDB with HNSW indexing for 150x-12,500x search improvements. Implements ADR-006 (Unified Memory Service) and ADR-009 (Hybrid Memory Backend). source
memory-management adjacent AgentDB memory system with HNSW vector search. Provides 150x-12,500x faster pattern retrieval, persistent storage, and semantic search capabilities for learning and knowledge management. Use when: need to store successful patterns, … source

Source: ruvnet/ruflo

Skill Tier What it adds Upstream
V3 Memory Unification adjacent Unify 6+ memory systems into AgentDB with HNSW indexing for 150x-12,500x search improvements. Implements ADR-006 (Unified Memory Service) and ADR-009 (Hybrid Memory Backend). source
memory-management adjacent AgentDB memory system with HNSW vector search. Provides 150x-12,500x faster pattern retrieval, persistent storage, and semantic search capabilities for learning and knowledge management. Use when: need to store successful patterns, … source

Source: snyk/agent-scan

Skill Tier What it adds Upstream
pdf adjacent Comprehensive PDF manipulation toolkit for extracting text and tables, creating new PDFs, merging/splitting documents, and handling forms. When Claude needs to fill in a PDF form or programmatically process, generate, or analyze PDF … source

Source: ThinkInAIXYZ/deepchat

Skill Tier What it adds Upstream
pdf adjacent Comprehensive PDF manipulation toolkit for extracting text and tables, creating new PDFs, merging/splitting documents, and handling forms. When Claude needs to fill in a PDF form or programmatically process, generate, or analyze PDF … source

Source: trailofbits/skills

Skill Tier What it adds Upstream
c-review core Performs comprehensive C/C++ security review for memory corruption, integer overflows, race conditions, and platform-specific vulnerabilities. Use when auditing native C/C++ applications, reviewing daemons or services for memory safety, or … source
rust-review core Performs comprehensive Rust security review for safe/unsafe boundary issues, memory safety in unsafe blocks, concurrency hazards, panic-induced DoS, FFI safety, and async runtime mistakes. Use when auditing Rust crates, services, or … source

Source: wanshuiyin/Auto-claude-code-research-in-sleep

Skill Tier What it adds Upstream
system-profile adjacent Profile a target (script, process, GPU, memory, interconnect) for performance analysis. Use when user says "profile", "benchmark", "bottleneck", or wants performance analysis. source

Source: zxkane/aws-skills

Skill Tier What it adds Upstream
aws-cost-operations core AWS cost optimization, monitoring, and operational excellence expert. Use when analyzing AWS bills, estimating costs, setting up CloudWatch alarms, querying logs, auditing CloudTrail activity, or assessing security posture. Essential when … source
aws-agentic-ai adjacent AWS Bedrock AgentCore comprehensive expert for deploying and managing AI agents at scale. Use when working with any AgentCore service including Gateway, Runtime, Memory, Identity, Code Interpreter, Browser, Observability, Agent Registry, … source