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tour-organiser/references/skills.md
2026-08-14 19:13:27 +02:00

2.9 KiB

Competences — tour organiser

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/5b9a678a-7c35-4c50-a804-754b82652ee6).

Essential

  • apply foreign languages in tourism (skill/competence)
  • assist clients with special needs (skill/competence)
  • build a network of suppliers in tourism (skill/competence)
  • build business relationships (skill/competence)
  • check travel documentation (skill/competence)
  • coordinate performance tours (skill/competence)
  • engage local communities in the management of natural protected areas (skill/competence)
  • geographical areas relevant to tourism (knowledge)
  • handle personal identifiable information (skill/competence)
  • handle veterinary emergencies (skill/competence)
  • inform tourist groups on logistical times (skill/competence)
  • liaise with guest facilities providers (skill/competence)
  • local area tourism industry (knowledge)
  • maintain customer service (skill/competence)
  • manage conservation of natural and cultural heritage (skill/competence)
  • manage health and safety standards (skill/competence)
  • manage visitor flows in natural protected areas (skill/competence)
  • organise entry to attractions (skill/competence)
  • organise transportation of tour groups (skill/competence)
  • oversee all travel arrangements (skill/competence)
  • perform services in a flexible manner (skill/competence)
  • support community-based tourism (skill/competence)
  • support local tourism (skill/competence)
  • welcome tour groups (skill/competence)

Optional

  • augmented reality (knowledge)
  • ecotourism (knowledge)
  • educate on sustainable tourism (skill/competence)
  • ensure infrastructure accessibility (skill/competence)
  • improve customer traveling experiences with augmented reality (skill/competence)
  • maintain relationship with suppliers (skill/competence)
  • participate in tourism events (skill/competence)
  • plan medium to long term objectives (skill/competence)
  • promote virtual reality travelling experiences (skill/competence)
  • read maps (skill/competence)
  • self-service technologies in tourism (knowledge)
  • tourist resources of a destination for further development (knowledge)
  • use different communication channels (skill/competence)
  • use e-tourism platforms (skill/competence)
  • virtual reality (knowledge)

Market evidence (job-ad analysis, 21 ads, as of 2026-07-20)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

Hard skills

  • customer service — 38 %
  • problem solving — 38 %
  • group leadership — 24 %
  • event logistics — 19 %

Methods

  • sustainable tourism — 19 %

Responsibilities

  • tour escorting — 24 %
  • issue resolution — 24 %
  • expense tracking — 19 %
  • schedule maintenance — 19 %