feat: travel-consultant skill package v0.1.0

references/skills.md

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+# Competences — travel consultant
+
+Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/291da1ab-1f90-426d-bbc5-60d0fa7d608b).
+
+## Essential
+
+- **advertise travel insurance** (skill/competence)
+- **apply foreign languages in tourism** (skill/competence)
+- **build a network of suppliers in tourism** (skill/competence)
+- **customise travel package** (skill/competence)
+- **devise tailor-made tourism itineraries** (skill/competence)
+- **ecotourism** (knowledge)
+- **educate on sustainable tourism** (skill/competence)
+- **geographical areas relevant to tourism** (knowledge)
+- **guarantee customer satisfaction** (skill/competence)
+- **handle customer complaints** (skill/competence)
+- **identify customer's needs** (skill/competence)
+- **maintain customer records** (skill/competence)
+- **maintain customer service** (skill/competence)
+- **maintain relationship with suppliers** (skill/competence)
+- **measure sustainability of tourism activities** (skill/competence)
+- **oversee all travel arrangements** (skill/competence)
+- **plan measures to safeguard cultural heritage** (skill/competence)
+- **process booking** (skill/competence)
+- **process payments** (skill/competence)
+- **provide tourism related information** (skill/competence)
+- **self-service technologies in tourism** (knowledge)
+- **sell tourist packages** (skill/competence)
+- **upsell products** (skill/competence)
+- **use customer relationship management software** (skill/competence)
+- **use e-tourism platforms** (skill/competence)
+- **use global distribution system** (skill/competence)
+
+## Optional
+
+- assist clients with special needs (skill/competence)
+- augmented reality (knowledge)
+- build business relationships (skill/competence)
+- comply with food safety and hygiene (skill/competence)
+- demonstrate intercultural competences in hospitality services (skill/competence)
+- develop inclusive communication material (skill/competence)
+- engage local communities in the management of natural protected areas (skill/competence)
+- follow ethical code of conduct in tourism (skill/competence)
+- improve customer traveling experiences with augmented reality (skill/competence)
+- manage conservation of natural and cultural heritage (skill/competence)
+- manage online content (skill/competence)
+- oversee the design of touristic publications (skill/competence)
+- oversee the printing of touristic publications (skill/competence)
+- perform services in a flexible manner (skill/competence)
+- plan events (skill/competence)
+- plan measures to safeguard natural protected areas (skill/competence)
+- promote virtual reality travelling experiences (skill/competence)
+- read maps (skill/competence)
+- support community-based tourism (skill/competence)
+- support local tourism (skill/competence)
+- use different communication channels (skill/competence)
+- virtual reality (knowledge)
+
+<!-- market-evidence -->
+
+## Market evidence (job-ad analysis, 42 ads, as of 2026-07-20)
+
+Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
+
+### Hard skills
+
+- customer service — **64 %**
+- travel planning — **38 %**
+
+### Responsibilities
+
+- client communication — **33 %**
+
+<!-- market-evidence -->