3.2 KiB
3.2 KiB
Competences — travel consultant
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/291da1ab-1f90-426d-bbc5-60d0fa7d608b).
Essential
- advertise travel insurance (skill/competence)
- apply foreign languages in tourism (skill/competence)
- build a network of suppliers in tourism (skill/competence)
- customise travel package (skill/competence)
- devise tailor-made tourism itineraries (skill/competence)
- ecotourism (knowledge)
- educate on sustainable tourism (skill/competence)
- geographical areas relevant to tourism (knowledge)
- guarantee customer satisfaction (skill/competence)
- handle customer complaints (skill/competence)
- identify customer's needs (skill/competence)
- maintain customer records (skill/competence)
- maintain customer service (skill/competence)
- maintain relationship with suppliers (skill/competence)
- measure sustainability of tourism activities (skill/competence)
- oversee all travel arrangements (skill/competence)
- plan measures to safeguard cultural heritage (skill/competence)
- process booking (skill/competence)
- process payments (skill/competence)
- provide tourism related information (skill/competence)
- self-service technologies in tourism (knowledge)
- sell tourist packages (skill/competence)
- upsell products (skill/competence)
- use customer relationship management software (skill/competence)
- use e-tourism platforms (skill/competence)
- use global distribution system (skill/competence)
Optional
- assist clients with special needs (skill/competence)
- augmented reality (knowledge)
- build business relationships (skill/competence)
- comply with food safety and hygiene (skill/competence)
- demonstrate intercultural competences in hospitality services (skill/competence)
- develop inclusive communication material (skill/competence)
- engage local communities in the management of natural protected areas (skill/competence)
- follow ethical code of conduct in tourism (skill/competence)
- improve customer traveling experiences with augmented reality (skill/competence)
- manage conservation of natural and cultural heritage (skill/competence)
- manage online content (skill/competence)
- oversee the design of touristic publications (skill/competence)
- oversee the printing of touristic publications (skill/competence)
- perform services in a flexible manner (skill/competence)
- plan events (skill/competence)
- plan measures to safeguard natural protected areas (skill/competence)
- promote virtual reality travelling experiences (skill/competence)
- read maps (skill/competence)
- support community-based tourism (skill/competence)
- support local tourism (skill/competence)
- use different communication channels (skill/competence)
- virtual reality (knowledge)
Market evidence (job-ad analysis, 42 ads, as of 2026-07-20)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
Hard skills
- customer service — 64 %
- travel planning — 38 %
Responsibilities
- client communication — 33 %