volunteer-manager/references/tasks.md

Tasks & work activities — volunteer manager

Source: O*NET 30.3, occupation 13-1151.00 (Training and Development Specialists) — manual nearest-occupation mapping via ISCO group 1212; the official ESCO crosswalk has no entry for this ESCO occupation.

Task statements

• [Core] Coordinate recruitment and placement of training program participants.
• [Core] Evaluate training materials prepared by instructors, such as outlines, text, or handouts.
• [Core] Develop alternative training methods if expected improvements are not seen.
• [Core] Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
• [Core] Select and assign instructors to conduct training.
• [Core] Devise programs to develop executive potential among employees in lower-level positions.
• [Core] Negotiate contracts with clients for desired training outcomes, fees, or expenses.
• [Supplemental] Refer trainees to employer relations representatives, to locations offering job placement assistance, or to appropriate social services agencies, if warranted.
• [Supplemental] Develop or implement training programs related to efficiency, recycling, or other issues with environmental impacts.
• [Core] Evaluate modes of training delivery, such as in-person or virtual, to optimize training effectiveness, training costs, or environmental impacts.
• [Core] Design, plan, organize, or direct orientation and training programs for employees or customers.
• [Core] Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
• [Core] Monitor training costs and prepare budget reports to justify expenditures.
• [Core] Supervise, evaluate, or refer instructors to skill development classes.
• [Core] Keep up with developments in area of expertise by reading current journals, books, or magazine articles.
• [Core] Present information with a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
• [Core] Schedule classes based on availability of classrooms, equipment, or instructors.
• [Core] Offer specific training programs to help workers maintain or improve job skills.
• [Core] Monitor, evaluate, or record training activities or program effectiveness.
• [Core] Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.

Detailed work activities

• Advise others on human resources topics.
• Conduct surveys in organizations.
• Coordinate personnel recruitment activities.
• Coordinate training activities.
• Develop training materials.
• Evaluate effectiveness of personnel policies or practices.
• Evaluate training programs, instructors, or materials.
• Monitor financial indicators.
• Negotiate contracts with clients or service providers.
• Prepare financial documents, reports, or budgets.
• Supervise employees.
• Train personnel in organizational or compliance procedures.
• Train personnel on managerial topics.
• Train personnel to enhance job skills.
• Update professional knowledge.