skillfactor-pipeline/skills/credit-risk-analyst/references/tasks.md

Tasks & work activities — credit risk analyst

Source: O*NET 30.3, occupation 43-4041.00 (Credit Authorizers, Checkers, and Clerks).

Task statements

• [Core] Keep records of customers' charges and payments.
• [Core] Compile and analyze credit information gathered by investigation.
• [Core] Obtain information about potential creditors from banks, credit bureaus, and other credit services, and provide reciprocal information if requested.
• [Core] Interview credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.
• [Supplemental] Evaluate customers' computerized credit records and payment histories to decide whether to approve new credit, based on predetermined standards.
• [Supplemental] File sales slips in customers' ledgers for billing purposes.
• [Supplemental] Receive charge slips or credit applications by mail, or receive information from salespeople or merchants by telephone.
• [Supplemental] Mail charge statements to customers.
• [Supplemental] Examine city directories and public records to verify residence property ownership, bankruptcies, liens, arrest record, or unpaid taxes of applicants.
• [Supplemental] Relay credit report information to subscribers by mail or by telephone.
• [Supplemental] Prepare credit cards or charge account plates.
• [nan] Call customers to collect payment on delinquent accounts.
• [nan] Consult with customers to resolve complaints or verify financial or credit transactions.
• [nan] Contact former employers and other acquaintances to verify applicants' references, employment, health history, or social behavior.
• [nan] Prepare reports of findings and recommendations.
• [nan] Review individual or commercial customer files to identify and select delinquent accounts for collection.

Detailed work activities

• Analyze financial information.
• Collect deposits, payments or fees.
• Compile data or documentation.
• Correspond with customers to answer questions or resolve complaints.
• Discuss account status or activity with customers or patrons.
• Examine financial records.
• Execute sales or other financial transactions.
• File documents or records.
• Interview employees, customers, or others to collect information.
• Maintain financial or account records.
• Obtain personal or financial information about customers or applicants.
• Prepare documentation for contracts, transactions, or regulatory compliance.
• Search files, databases or reference materials to obtain needed information.
• Send information, materials or documentation.