Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
47 lines
2.3 KiB
Markdown
47 lines
2.3 KiB
Markdown
---
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name: doorman-doorwoman
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description: "Occupational skill for the role 'doorman/doorwoman' (also: bouncer, club doorman/doorwoman, doorwoman, hotel doorman/doorwoman, door keeper, club doorwoman). Use when the user asks for typical doorman/doorwoman work such as: Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.; Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.; Answer telephone calls and respond to inquiries or transfer calls."
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---
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# Doorman/Doorwoman
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Doormen/doorwomen welcome guests to a hospitality establishment and provide additional services related to assistance with luggage, guests' safety whilst ensuring security.
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## Core workflow
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1. Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
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2. Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
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3. Answer telephone calls and respond to inquiries or transfer calls.
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4. Inspect dining and serving areas to ensure cleanliness and proper setup.
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5. Inspect restrooms for cleanliness and availability of supplies, and clean restrooms when necessary.
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6. Take and prepare to-go orders.
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7. Assist other restaurant workers by serving food and beverages, or by bussing tables.
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8. Provide guests with menus.
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## How to use this skill
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- Read [references/profile.md](references/profile.md) for the occupation profile and scope.
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- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory.
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- Check [references/skills.md](references/skills.md) for essential vs. optional competences.
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- Check [references/tools.md](references/tools.md) for the software commonly used in this role.
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## Key competences (essential)
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- assist clients with special needs
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- comply with food safety and hygiene
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- detect drug abuse
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- greet guests
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- maintain customer service
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- park guest's vehicle
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- screen clients
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## Hot technologies
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- Microsoft Office software
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- Microsoft Windows
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- Microsoft Excel
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- Facebook
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---
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*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/43ee9c1a-59c2-48ee-afcd-c384dca92162), O*NET 30.3 (35-9031.00). See manifest.json for licensing/attribution.*
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