skillfactor-pipeline/skills/hawker/references/tasks.md

Tasks & work activities — hawker

Source: O*NET 30.3, occupation 41-9011.00 (Demonstrators and Product Promoters).

Task statements

• [Core] Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
• [Core] Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
• [Core] Keep areas neat while working and return items to correct locations following demonstrations.
• [Core] Record and report demonstration-related information, such as the number of questions asked by the audience or the number of coupons distributed.
• [Core] Sell products being promoted and keep records of sales.
• [Core] Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
• [Core] Suggest specific product purchases to meet customers' needs.
• [Core] Transport, assemble, and disassemble materials used in presentations.
• [Core] Identify interested and qualified customers to provide them with additional information.
• [Core] Practice demonstrations to ensure that they will run smoothly.
• [Core] Learn about competitors' products or consumers' interests or concerns to answer questions or provide more complete information.
• [Core] Work as part of a team of demonstrators to accommodate large crowds.
• [Core] Visit trade shows, stores, community organizations, or other venues to demonstrate products or services or to answer questions from potential customers.
• [Core] Instruct customers in alteration of products.
• [Core] Research or investigate products to be presented to prepare for demonstrations.
• [Supplemental] Prepare or alter presentation contents to target specific audiences.
• [Supplemental] Train demonstrators to present a company's products or services.
• [Supplemental] Recommend product or service improvements to employers.
• [Supplemental] Provide product information, using lectures, films, charts, or slide shows.
• [Supplemental] Wear costumes or sign boards and walk in public to promote merchandise, services, or events.
• [Supplemental] Stock shelves with products.

Detailed work activities

• Advise customers on the use of products or services.
• Answer customer questions about goods or services.
• Clean work areas.
• Deliver promotional presentations to current or prospective customers.
• Demonstrate products to consumers.
• Develop content for sales presentations or other materials.
• Distribute promotional literature or samples to customers.
• Explain technical product or service information to customers.
• Gather customer or product information to determine customer needs.
• Identify potential customers.
• Maintain records of sales or other business transactions.
• Model cosmetics, clothing, or accessories.
• Recommend products or services to customers.
• Record sales or transactions data.
• Sell products or services.
• Set up merchandise displays.
• Stock products or parts.
• Study product information to acquire professional knowledge.
• Train sales personnel.