af05383bb1
Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2.0 KiB
2.0 KiB
name, description
| name | description |
|---|---|
| head-waiter-head-waitress | Occupational skill for the role 'head waiter/head waitress' (also: front of house manager, waiter service manager, head waitress, head waiter, chief waiter, chief waitress). Use when the user asks for typical head waiter/head waitress work such as: typical head waiter/head waitress responsibilities |
Head Waiter/Head Waitress
Head waiters/waitresses manage the food and beverage service in a hospitality outlet or unit. They are responsible for the customer's experience. Head waiters/waitresses coordinate all actions involving customers such as welcoming guests, ordering, delivering the food and beverages and supervise financial transactions.
Core workflow
How to use this skill
- Read references/profile.md for the occupation profile and scope.
- Consult references/tasks.md for the full task and activity inventory.
- Check references/skills.md for essential vs. optional competences.
- Check references/tools.md for the software commonly used in this role.
Key competences (essential)
- advise guests on menus for special events
- apply foreign languages in hospitality
- assist clients with special needs
- assist VIP guests
- attend to detail regarding food and beverages
- brief staff on daily menu
- check dining room cleanliness
- check prices on the menu
- coach employees
- control of expenses
- execute opening and closing procedures
- greet guests
- handle customer complaints
- identify customer's needs
- inspect table settings
Hot technologies
- Google Docs
- Intuit QuickBooks
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Project
- Microsoft Word
Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/53ed8787-3423-4843-8c63-7be1877d29e2), ONET 30.3 (11-9051.00, manual nearest match). See manifest.json for licensing/attribution.*