af05383bb1
Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
1.7 KiB
1.7 KiB
name, description
| name | description |
|---|---|
| hotel-butler | Occupational skill for the role 'hotel butler' (also: house steward, household manager, butler administrator). Use when the user asks for typical hotel butler work such as: typical hotel butler responsibilities |
Hotel Butler
Hotel butlers provide personalised services to guests in high level hospitality establishment. They manage the housekeeping staff to ensure clean interiors and excellent customer service. Hotel butlers are responsible for the general welfare and satisfaction of the guests.
Core workflow
How to use this skill
- Read references/profile.md for the occupation profile and scope.
- Consult references/tasks.md for the full task and activity inventory.
- Check references/skills.md for essential vs. optional competences.
- Check references/tools.md for the software commonly used in this role.
Key competences (essential)
- assist at check-in
- comply with food safety and hygiene
- explain features in accommodation venue
- greet guests
- handle customer complaints
- handle guest luggage
- identify customer's needs
- maintain customer service
- maintain relationship with customers
- run errands on behalf of customers
Hot technologies
- Microsoft Access
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Project
- Microsoft Word
- SAP software
Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/e65a9b0e-7347-4f6e-945e-aaeee976ef6e), ONET 30.3 (37-1011.00, manual nearest match). See manifest.json for licensing/attribution.*