Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
1.9 KiB
1.9 KiB
Competences — housekeeping supervisor
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/fae51298-03a8-4df4-829a-685dddc1580e).
Essential
- assess cleanliness of areas (skill/competence)
- comply with food safety and hygiene (skill/competence)
- coordinate redecoration of hospitality establishment (skill/competence)
- ensure cross-department cooperation (skill/competence)
- handle customer complaints (skill/competence)
- maintain customer service (skill/competence)
- manage budgets (skill/competence)
- manage budgets for social services programs (skill/competence)
- manage cleaning activities (skill/competence)
- manage health and safety standards (skill/competence)
- manage inspections of equipment (skill/competence)
- manage maintenance operations (skill/competence)
- manage staff (skill/competence)
- monitor stock level (skill/competence)
- plan schedule (skill/competence)
- plan shifts of employees (skill/competence)
- present reports (skill/competence)
- procure hospitality products (skill/competence)
- supervise housekeeping operations (skill/competence)
- train employees (skill/competence)
Optional
- assist at check-in (skill/competence)
- clean public areas (skill/competence)
- develop working procedures (skill/competence)
- encourage staff in cleaning activities (skill/competence)
- energy conservation (knowledge)
- greet guests (skill/competence)
- handle chemical cleaning agents (skill/competence)
- handle surveillance equipment (skill/competence)
- identify customer's needs (skill/competence)
- manage stock rotation (skill/competence)
- monitor work for special events (skill/competence)
- perform multiple tasks at the same time (skill/competence)
- perform services in a flexible manner (skill/competence)
- seek innovation in current practices (skill/competence)
- service rooms (skill/competence)