skillfactor-pipeline/skills/security-guard-supervisor/references/tasks.md

# Tasks & work activities — security guard supervisor

Source: O*NET 30.3, occupation 33-1091.00 (First-Line Supervisors of Security Workers).

## Task statements

- **[Core]** Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.
- **[Core]** Apprehend or evict trespassers, rule violators, or other security threats from the premises.
- **[Core]** Assign security personnel to posts or patrols.
- **[Core]** Call police or fire departments in cases of emergency, such as fire, bomb threats, and presence of unauthorized persons.
- **[Core]** Develop and document security procedures, policies, or standards.
- **[Core]** Explain company policies and procedures to staff using oral or written communication.
- **[Core]** Inspect and adjust security equipment to ensure it is operational or to detect evidence of tampering.
- **[Core]** Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.
- **[Core]** Log items distributed to persons, such as keys and key cards.
- **[Core]** Monitor and authorize entry of employees, visitors, or other persons.
- **[Core]** Monitor closed-circuit television cameras.
- **[Core]** Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.
- **[Core]** Patrol the premises to prevent or detect intrusion, protect property, or preserve order.
- **[Core]** Recruit, interview, and hire security personnel.
- **[Core]** Schedule training or drills for emergencies, such as fires, bombs, and other threats.
- **[Core]** Screen individuals and belongings to prevent passage of prohibited materials using walkthrough detectors, wands, or bag searches.
- **[Core]** Secure entrances and exits by locking doors and gates.
- **[Core]** Train security personnel on protective procedures, first aid, fire safety, and other duties.
- **[Core]** Write reports documenting observations made while on patrol.
- **[Supplemental]** Order materials or supplies, such as keys, uniforms, and badges.
- **[Supplemental]** Write and present department budgets to upper management or other stakeholders.

## Detailed work activities

- Apprehend criminal suspects.
- Assign duties or work schedules to employees.
- Block physical access to restricted areas.
- Communicate with management or other staff to resolve problems.
- Conduct eligibility or selection interviews.
- Conduct health or safety training programs.
- Develop organizational methods or procedures.
- Document operational activities.
- Document operational procedures.
- Explain regulations, policies, or procedures.
- Hire personnel.
- Inspect equipment to ensure safety or proper functioning.
- Inspect facilities to ensure compliance with security or safety regulations.
- Investigate illegal or suspicious activities.
- Maintain operational records.
- Maintain security.
- Maintain surveillance of individuals or establishments.
- Manage human resources activities.
- Monitor access or flow of people to prevent problems.
- Monitor alarm systems.
- Monitor operations to ensure compliance with safety or security policies or regulations.
- Operate surveillance equipment to detect suspicious or illegal activities.
- Order materials, supplies, or equipment.
- Patrol properties to maintain safety.
- Prepare financial documents, reports, or budgets.
- Prepare investigation or incident reports.
- Prepare operational budgets.
- Prevent unauthorized individuals from entering restricted areas.
- Provide safety training.
- Record operational or production data.
- Recruit personnel.
- Report information to managers or other personnel.
- Request emergency personnel.
- Schedule instructional activities.
- Search individuals for illegal or dangerous items.
- Supervise employees.
- Train personnel to enhance job skills.