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skillfactor-pipeline/skills/shop-assistant/references/skills.md
skillfactor-pipeline af05383bb1 chore: v1 baseline - full 3,039-package catalog with AI-skill enrichment and O*NET backfill 
Snapshot before the quality program (relevance gates, tiered mapping,
QA linter). v1 is the immutable before/after reference; evidence crawl
was at ~175/3039 occupations when tagged.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2026-07-09 05:32:49 +02:00

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Competences — shop assistant

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/0b15375e-dfdd-4047-9efb-096e0aaee7d2).

Essential

  • apply company policies (skill/competence)
  • carry out order intake (skill/competence)
  • company policies (knowledge)
  • direct customers to merchandise (skill/competence)
  • examine merchandise (skill/competence)
  • execute working instructions (skill/competence)
  • maintain relationship with customers (skill/competence)
  • maintain relationship with suppliers (skill/competence)
  • maintain store cleanliness (skill/competence)
  • notify customers on special offers (skill/competence)
  • operate cash register (skill/competence)
  • Order products (skill/competence)
  • organise product display (skill/competence)
  • pack merchandise for gifts (skill/competence)
  • package purchases in bags (skill/competence)
  • process refunds (skill/competence)
  • product comprehension (knowledge)
  • provide customer follow-up services (skill/competence)
  • provide customer guidance on product selection (skill/competence)
  • put up price tags (skill/competence)
  • stock shelves (skill/competence)
  • supervise merchandise displays (skill/competence)

Optional

  • achieve sales targets (skill/competence)
  • carry out active selling (skill/competence)
  • check deliveries on receipt (skill/competence)
  • demonstrate products' features (skill/competence)
  • identify customer's needs (skill/competence)
  • keep records of merchandise delivery (skill/competence)
  • maintain customer service (skill/competence)
  • monitor stock level (skill/competence)
  • process orders from online shop (skill/competence)
  • process payments (skill/competence)
  • sales promotion techniques (knowledge)
  • teamwork principles (knowledge)
  • use different communication channels (skill/competence)