Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2.1 KiB
2.1 KiB
Competences — spa attendant
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/2d5a50c6-0bf4-45c3-805c-44d1bf1e3d12).
Essential
- allocate locker space (skill/competence)
- clean building floors (skill/competence)
- clean spa work areas (skill/competence)
- ensure sanitation (skill/competence)
- greet guests (skill/competence)
- guarantee customer satisfaction (skill/competence)
- handle customer complaints (skill/competence)
- keep up to date with spa products (skill/competence)
- maintain cleaning equipment (skill/competence)
- maintain customer service (skill/competence)
- maintain personal hygiene standards when cleaning (skill/competence)
- monitor stock level (skill/competence)
- order supplies (skill/competence)
- organise on-site amenities (skill/competence)
- process payments (skill/competence)
- provide athletic equipment to clients (skill/competence)
- quality standards (knowledge)
- restock towels (skill/competence)
- sell products (skill/competence)
- sell services (skill/competence)
- types of spa (knowledge)
Optional
- analyse goal progress (skill/competence)
- assist guest departure (skill/competence)
- collect items for laundry service (skill/competence)
- company policies (knowledge)
- control temperature (skill/competence)
- ensure health and safety of customers (skill/competence)
- ensure health and safety of staff (skill/competence)
- health, safety and hygiene legislation (knowledge)
- implement marketing strategies (skill/competence)
- maintain work area cleanliness (skill/competence)
- manage health and safety standards (skill/competence)
- manage infection control in the facility (skill/competence)
- oversee spa maintenance (skill/competence)
- personal protective equipment (knowledge)
- plan spa services (skill/competence)
- produce sales reports (skill/competence)
- provide customer follow-up services (skill/competence)
- respond to customers' inquiries (skill/competence)
- restock toilet facilities' supplies (skill/competence)