skillfactor-pipeline/skills/spa-attendant/references/tasks.md

Tasks & work activities — spa attendant

Source: O*NET 30.3, occupation 39-3093.00 (Locker Room, Coatroom, and Dressing Room Attendants) — manual nearest-occupation mapping via ISCO group 5142; the official ESCO crosswalk has no entry for this ESCO occupation.

Task statements

• [Core] Clean facilities such as floors or locker rooms.
• [Core] Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
• [Core] Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
• [Core] Check supplies to ensure adequate availability, and order new supplies when necessary.
• [Core] Refer guest problems or complaints to supervisors.
• [Supplemental] Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
• [Supplemental] Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
• [Supplemental] Operate washing machines and dryers to clean soiled apparel and towels.
• [Core] Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
• [Supplemental] Procure beverages, food, and other items as requested.
• [Supplemental] Activate emergency action plans and administer first aid, as necessary.
• [Supplemental] Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.
• [Core] Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
• [Supplemental] Collect soiled linen or clothing for laundering.
• [Supplemental] Operate controls that regulate temperatures or room environments.
• [Supplemental] Attend to needs of athletic teams in clubhouses.
• [Supplemental] Provide assistance to patrons by performing duties such as opening doors or carrying bags.
• [Supplemental] Stencil identifying information on equipment.
• [Supplemental] Maintain inventories of clothing or uniforms, accessories, equipment, or linens.
• [Supplemental] Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel.
• [Core] Maintain a lost-and-found collection.
• [Supplemental] Set up various apparatus or athletic equipment.
• [Supplemental] Provide or arrange for services such as clothes pressing, cleaning, or repair.

Detailed work activities

• Administer first aid.
• Arrange services or reservations for patrons.
• Assign resources or facilities to patrons or employees.
• Clean fabrics or apparel.
• Clean facilities or work areas.
• Communicate with management or other staff to resolve problems.
• Distribute resources to patrons or employees.
• Explain regulations, policies, or procedures.
• Handle luggage or other possessions for patrons.
• Help clients get needed services or resources.
• Maintain facilities.
• Maintain supply or equipment inventories.
• Mark materials or objects for identification.
• Monitor availability of equipment or supplies.
• Monitor patron activities to identify problems or potential problems.
• Perform housekeeping duties.
• Prepare operational reports or records.
• Purchase products or services.
• Resolve customer complaints or problems.
• Respond to customer inquiries.
• Set up mechanical equipment.
• Store items.