Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
1.8 KiB
1.8 KiB
Competences — technical sales representative in electronic and telecommunications equipment
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/6e591f17-65c1-4a24-af2a-ca7862d4625e).
Essential
- answer requests for quotation (skill/competence)
- apply technical communication skills (skill/competence)
- characteristics of products (knowledge)
- characteristics of services (knowledge)
- communicate with customers (skill/competence)
- contact customers (skill/competence)
- demonstrate motivation for sales (skill/competence)
- demonstrate products' features (skill/competence)
- electronic and telecommunication equipment (knowledge)
- ensure client orientation (skill/competence)
- ensure compliance with legal requirements (skill/competence)
- guarantee customer satisfaction (skill/competence)
- have computer literacy (skill/competence)
- implement customer follow-up (skill/competence)
- implement marketing strategies (skill/competence)
- implement sales strategies (skill/competence)
- keep records of customer interaction (skill/competence)
- keep records on sales (skill/competence)
- maintain relationship with customers (skill/competence)
- manage schedule of tasks (skill/competence)
- produce sales reports (skill/competence)
- product comprehension (knowledge)
- prospect new customers (skill/competence)
- provide customer follow-up services (skill/competence)
- record customers' personal data (skill/competence)
- respond to customers' inquiries (skill/competence)
- sales promotion techniques (knowledge)
- supervise sales activities (skill/competence)
- use customer relationship management software (skill/competence)
Optional
- handle warranty for digital equipment (skill/competence)