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Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2.7 KiB
2.7 KiB
name, description
| name | description |
|---|---|
| waiter-waitress | Occupational skill for the role 'waiter/waitress' (also: chef de rang, waitress, waiter, waiting staff, table waiter, wait staff). Use when the user asks for typical waiter/waitress work such as: Communicate with customers regarding orders, comments, and complaints.; Accept payment from customers, and make change as necessary.; Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment. |
Waiter/Waitress
Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments.
Core workflow
- Communicate with customers regarding orders, comments, and complaints.
- Accept payment from customers, and make change as necessary.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
- Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Balance receipts and payments in cash registers.
- Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
- Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
- Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
How to use this skill
- Read references/profile.md for the occupation profile and scope.
- Consult references/tasks.md for the full task and activity inventory.
- Check references/skills.md for essential vs. optional competences.
- Check references/tools.md for the software commonly used in this role.
Key competences (essential)
- advise guests on menus for special events
- alcoholic beverage products
- arrange tables
- assist clients with special needs
- assist customers
- assist VIP guests
- attend to detail regarding food and beverages
- check dining room cleanliness
- clean surfaces
- comply with food safety and hygiene
- dietary regimes
- food and beverages on the menu
- identify customer's needs
- maintain customer service
- maintain personal hygiene standards
Hot technologies
- Microsoft Office software
- Microsoft Windows
- Microsoft Excel
Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/d5db9d5c-2ebf-4a54-a79a-1b7e7ff70471), ONET 30.3 (35-3023.00). See manifest.json for licensing/attribution.*