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skillfactor-pipeline/skills/commercial-sales-representative/SKILL.md

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name, description
name description
commercial-sales-representative Occupational skill for the role 'commercial sales representative' (also: sales executive, sales and marketing consultant, field sales executive, sales and marketing executive, sales consultant, commercial salesman). Use when the user asks for typical commercial sales representative work such as: Answer customers' questions about products, prices, availability, or credit terms.; Quote prices, credit terms, or other bid specifications.; Emphasize product features, based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.

Commercial Sales Representative

Commercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations.

Core workflow

  1. Answer customers' questions about products, prices, availability, or credit terms.
  2. Quote prices, credit terms, or other bid specifications.
  3. Emphasize product features, based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
  4. Negotiate prices or terms of sales or service agreements.
  5. Maintain customer records, using automated systems.
  6. Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
  7. Prepare sales presentations or proposals to explain product specifications or applications.
  8. Provide customers with ongoing technical support.

How to use this skill

  • Read references/profile.md for the occupation profile and scope.
  • Consult references/tasks.md for the full task and activity inventory.
  • Check references/skills.md for essential vs. optional competences.
  • Check references/tools.md for the software commonly used in this role.

Key competences (essential)

  • advise on merchandise features
  • answer requests for quotation
  • apply technical communication skills
  • carry out sales analysis
  • characteristics of products
  • characteristics of services
  • communicate with customers
  • consumer goods industry
  • contact customers
  • customer relationship management
  • demonstrate motivation for sales
  • demonstrate products' features
  • ensure client orientation
  • ensure compliance with legal requirements
  • ensure compliance with purchasing and contracting regulations

Hot technologies

  • Intuit QuickBooks
  • IBM SPSS Statistics
  • SAS
  • Salesforce software
  • Apache Hadoop
  • Teradata Database
  • Amazon Web Services AWS software
  • Microsoft Access
  • Oracle Database
  • Google Analytics

Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/14031d4a-6e99-442f-b4fe-18262b6432b2), ONET 30.3 (41-4011.00). See manifest.json for licensing/attribution.*