61 lines
2.7 KiB
Markdown
61 lines
2.7 KiB
Markdown
---
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name: commercial-sales-representative
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description: "Occupational skill for the role 'commercial sales representative' (also: sales executive, sales and marketing consultant, field sales executive, sales and marketing executive, sales consultant, commercial salesman). Use when the user asks for typical commercial sales representative work such as: Answer customers' questions about products, prices, availability, or credit terms.; Quote prices, credit terms, or other bid specifications.; Emphasize product features, based on analyses of customers' needs and on technical knowledge of product capabilities and limitations."
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---
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# Commercial Sales Representative
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Commercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations.
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## Core workflow
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1. Answer customers' questions about products, prices, availability, or credit terms.
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2. Quote prices, credit terms, or other bid specifications.
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3. Emphasize product features, based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
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4. Negotiate prices or terms of sales or service agreements.
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5. Maintain customer records, using automated systems.
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6. Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
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7. Prepare sales presentations or proposals to explain product specifications or applications.
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8. Provide customers with ongoing technical support.
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## How to use this skill
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- Read `references/profile.md` for the occupation profile and scope.
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- Consult `references/tasks.md` for the full task and activity inventory.
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- Check `references/skills.md` for essential vs. optional competences.
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- Check `references/tools.md` for the software commonly used in this role.
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## Key competences (essential)
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- advise on merchandise features
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- answer requests for quotation
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- apply technical communication skills
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- carry out sales analysis
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- characteristics of products
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- characteristics of services
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- communicate with customers
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- consumer goods industry
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- contact customers
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- customer relationship management
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- demonstrate motivation for sales
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- demonstrate products' features
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- ensure client orientation
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- ensure compliance with legal requirements
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- ensure compliance with purchasing and contracting regulations
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## Hot technologies
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- Intuit QuickBooks
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- IBM SPSS Statistics
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- SAS
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- Salesforce software
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- Apache Hadoop
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- Teradata Database
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- Amazon Web Services AWS software
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- Microsoft Access
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- Oracle Database
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- Google Analytics
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---
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*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/14031d4a-6e99-442f-b4fe-18262b6432b2), O*NET 30.3 (41-4011.00). See manifest.json for licensing/attribution.*
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