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skillfactor-pipeline/skills/front-of-house-manager/references/skills.md
skillfactor-pipeline af05383bb1 chore: v1 baseline - full 3,039-package catalog with AI-skill enrichment and O*NET backfill
Snapshot before the quality program (relevance gates, tiered mapping,
QA linter). v1 is the immutable before/after reference; evidence crawl
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Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2026-07-09 05:32:49 +02:00

1.1 KiB

Competences — front of house manager

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/db4057de-0c5a-4f68-8f81-2c0765978afb).

Essential

  • assess cleanliness of areas (skill/competence)
  • carry out end of day accounts (skill/competence)
  • ensure health and safety of visitors (skill/competence)
  • labour legislation (knowledge)
  • manage a team (skill/competence)
  • manage staff (skill/competence)
  • monitor guest access (skill/competence)
  • monitor ticketing (skill/competence)
  • negotiate health and safety issues with third parties (skill/competence)
  • prevent fire in a performance environment (skill/competence)
  • promote health and safety (skill/competence)
  • react to emergency situations in a live performance environment (skill/competence)
  • supervise event staff (skill/competence)

Optional

  • handle customer complaints (skill/competence)
  • monitor check-out point (skill/competence)
  • perform first fire intervention (skill/competence)
  • provide first aid (skill/competence)