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skillfactor-pipeline/skills/front-of-house-manager/references/skills.md
skillfactor-pipeline af05383bb1 chore: v1 baseline - full 3,039-package catalog with AI-skill enrichment and O*NET backfill
Snapshot before the quality program (relevance gates, tiered mapping,
QA linter). v1 is the immutable before/after reference; evidence crawl
was at ~175/3039 occupations when tagged.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2026-07-09 05:32:49 +02:00

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# Competences — front of house manager
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/db4057de-0c5a-4f68-8f81-2c0765978afb).
## Essential
- **assess cleanliness of areas** (skill/competence)
- **carry out end of day accounts** (skill/competence)
- **ensure health and safety of visitors** (skill/competence)
- **labour legislation** (knowledge)
- **manage a team** (skill/competence)
- **manage staff** (skill/competence)
- **monitor guest access** (skill/competence)
- **monitor ticketing** (skill/competence)
- **negotiate health and safety issues with third parties** (skill/competence)
- **prevent fire in a performance environment** (skill/competence)
- **promote health and safety** (skill/competence)
- **react to emergency situations in a live performance environment** (skill/competence)
- **supervise event staff** (skill/competence)
## Optional
- handle customer complaints (skill/competence)
- monitor check-out point (skill/competence)
- perform first fire intervention (skill/competence)
- provide first aid (skill/competence)