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skillfactor-pipeline/skills/post-office-counter-clerk/references/skills.md
skillfactor-pipeline af05383bb1 chore: v1 baseline - full 3,039-package catalog with AI-skill enrichment and O*NET backfill 
Snapshot before the quality program (relevance gates, tiered mapping,
QA linter). v1 is the immutable before/after reference; evidence crawl
was at ~175/3039 occupations when tagged.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2026-07-09 05:32:49 +02:00

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Competences — post office counter clerk

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/6a6e174e-cffa-49a9-9f2f-aa39c81cdee5).

Essential

  • assist customers (skill/competence)
  • characteristics of products (knowledge)
  • characteristics of services (knowledge)
  • communicate with customers (skill/competence)
  • customer service (knowledge)
  • deliver correspondence (skill/competence)
  • handle financial transactions (skill/competence)
  • issue sales invoices (skill/competence)
  • operate cash register (skill/competence)
  • process payments (skill/competence)
  • satisfy customers (skill/competence)
  • sell post office products (skill/competence)

Optional

  • advise on financial matters (skill/competence)
  • carry out active selling (skill/competence)
  • convert currency (skill/competence)
  • distribute pensions (skill/competence)
  • financial markets (knowledge)
  • financial products (knowledge)
  • handle registered mail (skill/competence)
  • maintain store cleanliness (skill/competence)
  • offer financial services (skill/competence)
  • promote financial products (skill/competence)
  • register mail (skill/competence)
  • sales argumentation (knowledge)
  • types of pensions (knowledge)