Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
1.4 KiB
1.4 KiB
Competences — quick service restaurant team leader
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/4a1125ee-5728-4b1f-b655-7b8eb2e27660).
Essential
- comply with food safety and hygiene (skill/competence)
- ensure food quality (skill/competence)
- execute opening and closing procedures (skill/competence)
- greet guests (skill/competence)
- handle customer complaints (skill/competence)
- maintain a safe, hygienic and secure working environment (skill/competence)
- maintain customer service (skill/competence)
- maintain personal hygiene standards (skill/competence)
- manage medium term objectives (skill/competence)
- manage staff (skill/competence)
- monitor stock level (skill/competence)
- plan medium to long term objectives (skill/competence)
- plan shifts of employees (skill/competence)
- process customer orders (skill/competence)
- supervise crew (skill/competence)
- supervise food quality (skill/competence)
- supervise the work of staff on different shifts (skill/competence)
- train employees (skill/competence)
- upsell products (skill/competence)
- work in a hospitality team (skill/competence)
Optional
- educate customers on coffee varieties (skill/competence)
- educate customers on tea varieties (skill/competence)
- handle glassware (skill/competence)