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skillfactor-pipeline/skills/rental-service-representative-in-personal-and-household-goods/references/skills.md
skillfactor-pipeline af05383bb1 chore: v1 baseline - full 3,039-package catalog with AI-skill enrichment and O*NET backfill 
Snapshot before the quality program (relevance gates, tiered mapping,
QA linter). v1 is the immutable before/after reference; evidence crawl
was at ~175/3039 occupations when tagged.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2026-07-09 05:32:49 +02:00

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Competences — rental service representative in personal and household goods

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/2bedd02b-aeeb-4ed8-b1ae-29a706638414).

Essential

  • achieve sales targets (skill/competence)
  • apply numeracy skills (skill/competence)
  • assist customers (skill/competence)
  • communicate with customers (skill/competence)
  • company policies (knowledge)
  • financial capability (knowledge)
  • guarantee customer satisfaction (skill/competence)
  • handle financial transactions (skill/competence)
  • handle rental overdues (skill/competence)
  • have computer literacy (skill/competence)
  • identify customer's needs (skill/competence)
  • maintain inventory of rented items (skill/competence)
  • manage claims process (skill/competence)
  • perform multiple tasks at the same time (skill/competence)
  • process data (skill/competence)
  • process payments (skill/competence)
  • product comprehension (knowledge)
  • provide customer follow-up services (skill/competence)
  • provide customers with price information (skill/competence)
  • record customers' personal data (skill/competence)
  • review completed contracts (skill/competence)
  • work independently in rental services (skill/competence)

Optional