Files
skillfactor-pipeline/skills/travel-agent/SKILL.md
skillfactor-pipeline af05383bb1 chore: v1 baseline - full 3,039-package catalog with AI-skill enrichment and O*NET backfill
Snapshot before the quality program (relevance gates, tiered mapping,
QA linter). v1 is the immutable before/after reference; evidence crawl
was at ~175/3039 occupations when tagged.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
2026-07-09 05:32:49 +02:00

2.5 KiB

name, description
name description
travel-agent Occupational skill for the role 'travel agent' (also: reservations agent, travel booking agent, sales agent, travel sales agent). Use when the user asks for typical travel agent work such as: Plan tour itineraries, applying knowledge of travel routes and destination sites.; Resolve any problems with itineraries, service, or accommodations.; Sell travel packages.

Travel Agent

Travel agents design and market travel programme itineraries for potential travellers or visitors.

Core workflow

  1. Plan tour itineraries, applying knowledge of travel routes and destination sites.
  2. Resolve any problems with itineraries, service, or accommodations.
  3. Sell travel packages.
  4. Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
  5. Evaluate services received on the tour, and report findings to tour organizers.
  6. Attend to special needs of tour participants.
  7. Give advice on sightseeing and shopping.
  8. Administer first aid to injured group participants.

How to use this skill

Key competences (essential)

  • achieve sales targets
  • advertise travel insurance
  • apply foreign languages in tourism
  • comply with food safety and hygiene
  • develop inclusive communication material
  • distribute local information materials
  • ecotourism
  • educate on sustainable tourism
  • engage local communities in the management of natural protected areas
  • ensure the privacy of guests
  • geographical areas relevant to tourism
  • handle customer complaints
  • handle financial transactions
  • identify customer's needs
  • implement marketing strategies

Hot technologies

  • Tableau
  • Microsoft Access
  • Structured query language SQL
  • Microsoft Outlook
  • Microsoft Office software
  • Microsoft PowerPoint
  • Microsoft Excel
  • Facebook
  • Microsoft Word

Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/79f8f68c-5509-4119-9373-8bef1c364d31), ONET 30.3 (39-7012.00). See manifest.json for licensing/attribution.*