af05383bb1
Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
61 lines
2.5 KiB
Markdown
61 lines
2.5 KiB
Markdown
---
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name: travel-agent
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description: "Occupational skill for the role 'travel agent' (also: reservations agent, travel booking agent, sales agent, travel sales agent). Use when the user asks for typical travel agent work such as: Plan tour itineraries, applying knowledge of travel routes and destination sites.; Resolve any problems with itineraries, service, or accommodations.; Sell travel packages."
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---
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# Travel Agent
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Travel agents design and market travel programme itineraries for potential travellers or visitors.
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## Core workflow
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1. Plan tour itineraries, applying knowledge of travel routes and destination sites.
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2. Resolve any problems with itineraries, service, or accommodations.
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3. Sell travel packages.
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4. Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
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5. Evaluate services received on the tour, and report findings to tour organizers.
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6. Attend to special needs of tour participants.
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7. Give advice on sightseeing and shopping.
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8. Administer first aid to injured group participants.
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## How to use this skill
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- Read [references/profile.md](references/profile.md) for the occupation profile and scope.
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- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory.
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- Check [references/skills.md](references/skills.md) for essential vs. optional competences.
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- Check [references/tools.md](references/tools.md) for the software commonly used in this role.
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- See [references/ai-skills.md](references/ai-skills.md) — matched external AI agent skills (per-source attribution).
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## Key competences (essential)
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- achieve sales targets
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- advertise travel insurance
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- apply foreign languages in tourism
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- comply with food safety and hygiene
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- develop inclusive communication material
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- distribute local information materials
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- ecotourism
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- educate on sustainable tourism
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- engage local communities in the management of natural protected areas
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- ensure the privacy of guests
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- geographical areas relevant to tourism
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- handle customer complaints
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- handle financial transactions
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- identify customer's needs
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- implement marketing strategies
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## Hot technologies
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- Tableau
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- Microsoft Access
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- Structured query language SQL
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- Microsoft Outlook
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- Microsoft Office software
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- Microsoft PowerPoint
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- Microsoft Excel
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- Facebook
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- Microsoft Word
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---
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*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/79f8f68c-5509-4119-9373-8bef1c364d31), O*NET 30.3 (39-7012.00). See manifest.json for licensing/attribution.*
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