skillfactor-pipeline/skills/trolley-bus-driver/references/tasks.md

Tasks & work activities — trolley bus driver

Source: O*NET 30.3, occupation 53-3053.00 (Shuttle Drivers and Chauffeurs).

Task statements

• [Core] Arrange to pick up particular customers or groups on a regular schedule.
• [Core] Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
• [Core] Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
• [Core] Complete accident reports when necessary.
• [Core] Comply with traffic regulations to operate vehicles in a safe and courteous manner.
• [Core] Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.
• [Core] Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
• [Core] Maintain knowledge of first-aid procedures.
• [Core] Notify dispatchers or company mechanics of vehicle problems.
• [Core] Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.
• [Core] Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
• [Core] Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.
• [Core] Pick up or meet passengers according to requests, appointments, or schedules.
• [Core] Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage driven fuel consumed, or fares received.
• [Core] Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
• [Core] Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
• [Core] Read maps and follow written and verbal geographic directions.
• [Core] Record vehicle routes.
• [Core] Regulate heating, lighting, and ventilation systems for passenger comfort.
• [Core] Report any vehicle malfunctions or needed repairs.
• [Core] Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
• [Core] Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
• [Core] Vacuum and clean interiors, and wash and polish exteriors of automobiles.
• [Supplemental] Collect fares or vouchers from passengers, and make change or issue receipts as necessary.
• [Supplemental] Perform errands for customers or employers, such as delivering or picking up mail and packages.
• [Supplemental] Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.

Detailed work activities

• Assist customers to ensure comfort or safety.
• Assist passengers during vehicle boarding.
• Clean vehicles or vehicle components.
• Collect fares or payment from customers.
• Communicate with others to coordinate vehicle movement.
• Drive passenger vehicles.
• Follow safety procedures for vehicle operation.
• Greet customers, patrons, or visitors.
• Inspect motor vehicles.
• Maintain professional knowledge or certifications.
• Maintain vehicles in good working condition.
• Move materials, equipment, or supplies.
• Notify others of emergencies, problems, or hazards.
• Prepare accident or incident reports.
• Provide transportation information to passengers or customers.
• Read maps to determine routes.
• Receive information or instructions for performing work assignments.
• Record operational details of travel.
• Report vehicle or equipment malfunctions.
• Schedule operational activities.