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2026-08-14 16:22:27 +02:00

3.2 KiB

Competences — business service manager

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/3c136897-4e0e-41ef-bb57-d8152323b93a).

Essential

  • conclude business agreements (skill/competence)
  • consult with business clients (skill/competence)
  • develop business plans (skill/competence)
  • ensure compliance with purchasing and contracting regulations (skill/competence)
  • identify clients' needs (skill/competence)
  • identify necessary human resources (skill/competence)
  • implement strategic management (skill/competence)
  • implement strategic planning (skill/competence)
  • keep personal administration (skill/competence)
  • maintain contract administration (skill/competence)
  • maintain professional administration (skill/competence)
  • make strategic business decisions (skill/competence)
  • manage administrative systems (skill/competence)
  • manage budgets (skill/competence)
  • office administration (knowledge)
  • perform clerical duties (skill/competence)
  • programme work according to incoming orders (skill/competence)
  • strategic planning (knowledge)
  • write work-related reports (skill/competence)

Optional

  • analyse staff capacity (skill/competence)
  • apply company policies (skill/competence)
  • apply system organisational policies (skill/competence)
  • assist in developing practices for well being of employees (skill/competence)
  • budget for financial needs (skill/competence)
  • carry out strategic research (skill/competence)
  • coach employees (skill/competence)
  • communication (knowledge)
  • communication principles (knowledge)
  • company policies (knowledge)
  • contract law (knowledge)
  • control financial resources (skill/competence)
  • facilities management in the organisation (knowledge)
  • human resources department processes (knowledge)
  • manage contracts (skill/competence)
  • manage physical resources (skill/competence)
  • manage staff (skill/competence)
  • negotiate sales contracts (skill/competence)
  • negotiate service with providers (skill/competence)
  • organisational policies (knowledge)
  • plan facilities management policies (skill/competence)
  • promote facilities management services (skill/competence)
  • recruit employees (skill/competence)

Market evidence (job-ad analysis, 13 ads, as of 2026-07-09)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

Hard skills

  • data analysis — 31 %
  • incident response — 15 %
  • cloud architecture — 15 %
  • operations management — 15 %
  • process improvement — 15 %
  • remediation workflows — 15 %
  • requirements gathering — 15 %
  • security assessment — 15 %
  • security controls implementation — 15 %
  • security operations automation — 15 %
  • solution implementation — 15 %

Methods

  • scripting — 15 %
  • automation — 15 %

Responsibilities

  • team leadership — 23 %
  • technical guidance — 15 %
  • solution design — 15 %
  • implementation support — 15 %
  • issue resolution — 15 %
  • migration strategy proposal — 15 %