88 lines
3.2 KiB
Markdown
88 lines
3.2 KiB
Markdown
# Competences — business service manager
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Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/3c136897-4e0e-41ef-bb57-d8152323b93a).
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## Essential
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- **conclude business agreements** (skill/competence)
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- **consult with business clients** (skill/competence)
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- **develop business plans** (skill/competence)
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- **ensure compliance with purchasing and contracting regulations** (skill/competence)
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- **identify clients' needs** (skill/competence)
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- **identify necessary human resources** (skill/competence)
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- **implement strategic management** (skill/competence)
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- **implement strategic planning** (skill/competence)
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- **keep personal administration** (skill/competence)
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- **maintain contract administration** (skill/competence)
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- **maintain professional administration** (skill/competence)
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- **make strategic business decisions** (skill/competence)
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- **manage administrative systems** (skill/competence)
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- **manage budgets** (skill/competence)
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- **office administration** (knowledge)
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- **perform clerical duties** (skill/competence)
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- **programme work according to incoming orders** (skill/competence)
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- **strategic planning** (knowledge)
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- **write work-related reports** (skill/competence)
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## Optional
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- analyse staff capacity (skill/competence)
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- apply company policies (skill/competence)
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- apply system organisational policies (skill/competence)
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- assist in developing practices for well being of employees (skill/competence)
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- budget for financial needs (skill/competence)
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- carry out strategic research (skill/competence)
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- coach employees (skill/competence)
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- communication (knowledge)
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- communication principles (knowledge)
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- company policies (knowledge)
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- contract law (knowledge)
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- control financial resources (skill/competence)
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- facilities management in the organisation (knowledge)
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- human resources department processes (knowledge)
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- manage contracts (skill/competence)
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- manage physical resources (skill/competence)
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- manage staff (skill/competence)
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- negotiate sales contracts (skill/competence)
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- negotiate service with providers (skill/competence)
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- organisational policies (knowledge)
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- plan facilities management policies (skill/competence)
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- promote facilities management services (skill/competence)
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- recruit employees (skill/competence)
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<!-- market-evidence -->
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## Market evidence (job-ad analysis, 13 ads, as of 2026-07-09)
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Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
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### Hard skills
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- data analysis — **31 %**
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- incident response — **15 %**
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- cloud architecture — **15 %**
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- operations management — **15 %**
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- process improvement — **15 %**
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- remediation workflows — **15 %**
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- requirements gathering — **15 %**
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- security assessment — **15 %**
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- security controls implementation — **15 %**
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- security operations automation — **15 %**
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- solution implementation — **15 %**
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### Methods
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- scripting — **15 %**
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- automation — **15 %**
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### Responsibilities
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- team leadership — **23 %**
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- technical guidance — **15 %**
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- solution design — **15 %**
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- implementation support — **15 %**
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- issue resolution — **15 %**
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- migration strategy proposal — **15 %**
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<!-- market-evidence -->
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