47 lines
1.6 KiB
Markdown
47 lines
1.6 KiB
Markdown
# Competences — night auditor
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Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/6e6e44ba-d9f0-403b-93d4-a8d4bd67787a).
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## Essential
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- **assist at check-in** (skill/competence)
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- **carry out end of day accounts** (skill/competence)
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- **comply with food safety and hygiene** (skill/competence)
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- **deal with arrivals in accommodation** (skill/competence)
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- **deal with departures in accommodation** (skill/competence)
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- **greet guests** (skill/competence)
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- **handle customer complaints** (skill/competence)
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- **maintain customer records** (skill/competence)
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- **maintain customer service** (skill/competence)
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- **process payments** (skill/competence)
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- **process reservations** (skill/competence)
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## Optional
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- assess cleanliness of areas (skill/competence)
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- assist clients with special needs (skill/competence)
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- detect drug abuse (skill/competence)
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- ensure hotel security (skill/competence)
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- handle surveillance equipment (skill/competence)
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- identify customer's needs (skill/competence)
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- implement marketing strategies (skill/competence)
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- implement sales strategies (skill/competence)
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- maintain incident reporting records (skill/competence)
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- monitor guest access (skill/competence)
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- provide tourism related information (skill/competence)
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- run errands on behalf of customers (skill/competence)
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- take room service orders (skill/competence)
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<!-- market-evidence -->
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## Market evidence (job-ad analysis, 64 ads, as of 2026-07-18)
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Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
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### Hard skills
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- cash handling — **31 %**
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- guest service — **27 %**
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<!-- market-evidence -->
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