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night-auditor/references/skills.md
2026-08-14 19:14:19 +02:00

1.6 KiB

Competences — night auditor

Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/6e6e44ba-d9f0-403b-93d4-a8d4bd67787a).

Essential

  • assist at check-in (skill/competence)
  • carry out end of day accounts (skill/competence)
  • comply with food safety and hygiene (skill/competence)
  • deal with arrivals in accommodation (skill/competence)
  • deal with departures in accommodation (skill/competence)
  • greet guests (skill/competence)
  • handle customer complaints (skill/competence)
  • maintain customer records (skill/competence)
  • maintain customer service (skill/competence)
  • process payments (skill/competence)
  • process reservations (skill/competence)

Optional

  • assess cleanliness of areas (skill/competence)
  • assist clients with special needs (skill/competence)
  • detect drug abuse (skill/competence)
  • ensure hotel security (skill/competence)
  • handle surveillance equipment (skill/competence)
  • identify customer's needs (skill/competence)
  • implement marketing strategies (skill/competence)
  • implement sales strategies (skill/competence)
  • maintain incident reporting records (skill/competence)
  • monitor guest access (skill/competence)
  • provide tourism related information (skill/competence)
  • run errands on behalf of customers (skill/competence)
  • take room service orders (skill/competence)

Market evidence (job-ad analysis, 64 ads, as of 2026-07-18)

Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.

Hard skills

  • cash handling — 31 %
  • guest service — 27 %