49 lines
2.7 KiB
Markdown
49 lines
2.7 KiB
Markdown
# Tasks & work activities — postman/postwoman
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Source: O*NET 30.3, occupation 43-5052.00 (Postal Service Mail Carriers).
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## Task statements
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- **[Core]** Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
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- **[Core]** Sort mail for delivery, arranging it in delivery sequence.
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- **[Core]** Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.
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- **[Core]** Return to the post office with mail collected from homes, businesses, and public mailboxes.
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- **[Core]** Turn in money and receipts collected along mail routes.
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- **[Core]** Sign for cash-on-delivery and registered mail before leaving the post office.
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- **[Core]** Record address changes and redirect mail for those addresses.
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- **[Core]** Hold mail for customers who are away from delivery locations.
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- **[Core]** Bundle mail in preparation for delivery or transportation to relay boxes.
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- **[Core]** Leave notices telling patrons where to collect mail that could not be delivered.
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- **[Core]** Meet schedules for the collection and return of mail.
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- **[Core]** Return incorrectly addressed mail to senders.
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- **[Core]** Maintain accurate records of deliveries.
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- **[Core]** Answer customers' questions about postal services and regulations.
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- **[Core]** Provide customers with change of address cards and other forms.
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- **[Core]** Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.
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- **[Core]** Scan labels on letters or parcels to confirm receipt.
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- **[Supplemental]** Register, certify, and insure parcels and letters.
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- **[Supplemental]** Travel to post offices to pick up the mail for routes or pick up mail from postal relay boxes.
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- **[Supplemental]** Complete forms that notify publishers of address changes.
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- **[Supplemental]** Sell stamps and money orders.
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## Detailed work activities
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- Arrange insurance coverage.
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- Collect deposits, payments or fees.
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- Deliver items.
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- Enter information into databases or software programs.
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- Explain regulations, policies, or procedures.
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- Maintain financial or account records.
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- Obtain written authorization to perform activities.
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- Operate vehicles or material-moving equipment.
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- Package objects for shipping.
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- Perform administrative or clerical tasks.
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- Prepare documentation for contracts, transactions, or regulatory compliance.
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- Prepare outgoing mail.
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- Provide notifications to customers or patrons.
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- Record shipping information.
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- Report maintenance or equipment problems to appropriate personnel.
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- Route mail to correct destinations.
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- Sell products or services.
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- Sort mail.
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