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2026-08-14 16:22:19 +02:00

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name, description
name description
quality-services-manager Occupational skill for the role 'quality services manager' (also: quality assurance supervisor, quality control manager, quality assurance services manager, quality assurance coordinator, quality control services manager, quality service coordinator). Use when the user asks for typical quality services manager work such as: Stop production if serious product defects are present.; Review and approve quality plans submitted by contractors.; Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.

Quality Services Manager

Quality services managers manage the quality of services in business organisations. They ensure the quality of in-house company operations such as customer requirements and service quality standards. Quality services managers monitor the company's performance and implement changes where necessary.

Core workflow

  1. Stop production if serious product defects are present.
  2. Review and approve quality plans submitted by contractors.
  3. Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
  4. Generate and maintain quality control operating budgets.
  5. Evaluate new testing and sampling methodologies or technologies to determine usefulness.
  6. Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
  7. Collect and analyze production samples to evaluate quality.
  8. Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.

How to use this skill

Key competences (essential)

  • adhere to organisational guidelines
  • analyse test data
  • business knowledge
  • business processes
  • corporate social responsibility
  • create solutions to problems
  • database quality standards
  • define quality standards
  • follow company standards
  • improve business processes
  • liaise with managers
  • oversee stock quality control
  • perform quality audits
  • quality assurance methodologies
  • quality standards

Hot technologies

  • Atlassian JIRA
  • Microsoft Access
  • Microsoft SQL Server
  • Structured query language SQL
  • Adobe Acrobat
  • Microsoft Outlook
  • Extensible markup language XML
  • SAP software
  • Oracle Java
  • Microsoft Office software

Hot technologies

Top tools from 45 gated job ads (see references/market.md, as of 2026-07-19):

  • Microsoft Office — 29 %
  • Microsoft Excel — 24 %
  • SAP — 11 %
  • Microsoft Word — 9 %
  • ERP systems — 7 %
  • QAD system — 7 %

Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/109e0a5d-203d-4af6-8f70-692111335ec3), ONET 30.3 (11-3051.01). See manifest.json for licensing/attribution.*