118 lines
4.0 KiB
Markdown
118 lines
4.0 KiB
Markdown
# Competences — sales support assistant
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Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/5c1eba1e-7820-4287-9746-4c5906320100).
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## Essential
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- **bookkeeping regulations** (knowledge)
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- **handle mail** (skill/competence)
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- **perform business research** (skill/competence)
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- **perform clerical duties** (skill/competence)
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- **perform office routine activities** (skill/competence)
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- **produce sales reports** (skill/competence)
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- **sales activities** (knowledge)
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## Optional
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- analyse customer service surveys (skill/competence)
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- carry out sales analysis (skill/competence)
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- check accounting records (skill/competence)
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- customer service (knowledge)
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- draw up marketing and sales plan (skill/competence)
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- electronic business (knowledge)
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- forecast sales over periods of time (skill/competence)
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- implement sales strategies (skill/competence)
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- issue sales invoices (skill/competence)
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- keep records on sales (skill/competence)
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- manage accounts (skill/competence)
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- order supplies (skill/competence)
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- prepare sales checks (skill/competence)
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- process refunds (skill/competence)
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- supervise sales activities (skill/competence)
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- use sales forecasting softwares (skill/competence)
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<!-- market-evidence -->
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## Market evidence (job-ad analysis, 7 ads, as of 2026-07-19)
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Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
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### Hard skills
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- order management — **43 %**
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- order processing — **29 %**
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- financial record maintenance — **29 %**
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- billing assistance — **29 %**
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- client visit preparation — **14 %**
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- contract management — **14 %**
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- administrative support — **14 %**
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- account management — **14 %**
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- accounts receivable — **14 %**
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- bid administration — **14 %**
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- customer communication — **14 %**
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- customer service — **14 %**
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- customer support — **14 %**
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- data entry — **14 %**
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- delinquent payment collections — **14 %**
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- document preparation — **14 %**
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- issue resolution — **14 %**
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- office administration — **14 %**
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- order tracking — **14 %**
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- problem solving — **14 %**
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- problem-solving — **14 %**
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- quote preparation — **14 %**
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- report compilation — **14 %**
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- requirements management — **14 %**
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- record management — **14 %**
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- sales activity — **14 %**
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- sales contract management — **14 %**
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- sales support — **14 %**
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- submittal package creation — **14 %**
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- task tracking — **14 %**
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- time management — **14 %**
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- vendor coordination — **14 %**
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### Responsibilities
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- ticket distribution — **29 %**
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- order entry — **29 %**
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- quote request review — **14 %**
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- resolving customer issues — **14 %**
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- responding to customer calls — **14 %**
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- responding to emails — **14 %**
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- sales support — **14 %**
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- sales contract execution — **14 %**
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- recruiting assistance — **14 %**
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- product training participation — **14 %**
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- proposal preparation — **14 %**
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- providing product inquiries — **14 %**
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- preparing client visits — **14 %**
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- onboarding support — **14 %**
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- operations support — **14 %**
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- monitoring customer inquiries — **14 %**
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- monitoring open orders — **14 %**
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- handling account requests — **14 %**
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- interview coordination — **14 %**
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- entering customer purchases — **14 %**
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- event handoff — **14 %**
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- event support — **14 %**
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- maintaining communication — **14 %**
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- managing orders — **14 %**
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- marketing support — **14 %**
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- delinquent payment collections — **14 %**
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- customer support — **14 %**
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- bid response delivery — **14 %**
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- addressing product concerns — **14 %**
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- administrative support — **14 %**
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- answering calls and emails — **14 %**
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- assisting with order questions — **14 %**
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- contract execution — **14 %**
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- building customer relationships — **14 %**
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- client billing checks — **14 %**
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- client billing management — **14 %**
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- client communication — **14 %**
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- vendor communication — **14 %**
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- submittal coordination — **14 %**
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<!-- market-evidence -->
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