54 lines
1.8 KiB
Markdown
54 lines
1.8 KiB
Markdown
# Competences — taxi controller
|
|
|
|
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/61ed67cd-67d7-44d8-bc2d-47fc79110a59).
|
|
|
|
## Essential
|
|
|
|
- **assign taxi fares** (skill/competence)
|
|
- **communicate by telephone** (skill/competence)
|
|
- **communicate verbal instructions** (skill/competence)
|
|
- **consider economic criteria in decision making** (skill/competence)
|
|
- **control taxi schedules** (skill/competence)
|
|
- **follow up complaint reports** (skill/competence)
|
|
- **handle customer complaints** (skill/competence)
|
|
- **listen actively** (skill/competence)
|
|
- **log times of taxis** (skill/competence)
|
|
- **match vehicles with routes** (skill/competence)
|
|
- **monitor drivers** (skill/competence)
|
|
- **operate radio dispatch systems for taxis** (skill/competence)
|
|
- **passenger transport regulations** (knowledge)
|
|
- **read maps** (skill/competence)
|
|
- **relay messages through radio and telephone systems** (skill/competence)
|
|
- **road traffic laws** (knowledge)
|
|
- **use codes to communicate with taxi drivers** (skill/competence)
|
|
- **use different communication channels** (skill/competence)
|
|
|
|
## Optional
|
|
|
|
- drive in urban areas (skill/competence)
|
|
- have computer literacy (skill/competence)
|
|
- perform services in a flexible manner (skill/competence)
|
|
- provide high-end driving services (skill/competence)
|
|
|
|
<!-- market-evidence -->
|
|
|
|
## Market evidence (job-ad analysis, 10 ads, as of 2026-07-20)
|
|
|
|
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
|
|
|
|
### Hard skills
|
|
|
|
- booking management — **30 %**
|
|
- taxi booking management — **30 %**
|
|
- issue resolution — **20 %**
|
|
- customer service — **20 %**
|
|
- dispatching — **20 %**
|
|
|
|
### Responsibilities
|
|
|
|
- dispatching jobs — **20 %**
|
|
- customer communication — **20 %**
|
|
- taking bookings — **20 %**
|
|
|
|
<!-- market-evidence -->
|