26 lines
1.5 KiB
Markdown
26 lines
1.5 KiB
Markdown
# Tasks & work activities — travel consultant
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Source: O*NET 30.3, occupation 41-3041.00 (Travel Agents).
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## Task statements
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- **[Core]** Record and maintain information on clients, vendors, and travel packages.
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- **[Core]** Collect payment for transportation and accommodations from customer.
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- **[Core]** Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
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- **[Core]** Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
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- **[Core]** Book transportation and hotel reservations, using computer or telephone.
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- **[Core]** Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
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- **[Core]** Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
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- **[Core]** Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
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## Detailed work activities
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- Calculate costs of goods or services.
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- Distribute promotional literature or samples to customers.
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- Gather customer or product information to determine customer needs.
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- Prepare sales or other contracts.
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- Process sales or other transactions.
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- Record operational details of travel.
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- Retrieve information from electronic sources.
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- Sell products or services.
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