65 lines
2.3 KiB
Markdown
65 lines
2.3 KiB
Markdown
---
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name: veterinary-receptionist
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description: "Occupational skill for the role 'veterinary receptionist' (also: vet secretary, veterinary receptionists, veterinary practice administration officer, veterinary practice secretary, animal care receptionist, animal practice secretary). Use when the user asks for typical veterinary receptionist work such as: typical veterinary receptionist responsibilities"
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---
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# Veterinary Receptionist
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Veterinary receptionists provide reception and office/administrative support in a veterinary practice, scheduling appointments and receiving clients, sale and advice on animal related products, in accordance with national legislation.
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## Core workflow
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## How to use this skill
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- Read [references/profile.md](references/profile.md) for the occupation profile and scope.
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- Consult [references/tasks.md](references/tasks.md) for the full task and activity inventory.
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- Check [references/skills.md](references/skills.md) for essential vs. optional competences.
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- Check [references/tools.md](references/tools.md) for the software commonly used in this role.
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- See [references/ai-skills.md](references/ai-skills.md) — matched external AI agent skills (per-source attribution).
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## Key competences (essential)
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- animal welfare
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- animal welfare legislation
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- apply animal hygiene practices
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- apply safe work practices in a veterinary setting
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- biosecurity related to animals
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- communicate by telephone
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- communicate with customers
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- deal with challenging people
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- handle customer complaints
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- handle veterinary emergencies
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- have computer literacy
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- maintain administrative records in the veterinary office
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- maintain reception area
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- manage animal biosecurity
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- manage infection control in the facility
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## Hot technologies
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- Google Docs
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- Intuit QuickBooks
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- Microsoft Excel
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- Microsoft Office software
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- Microsoft Outlook
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- Microsoft PowerPoint
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- Microsoft Windows
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- Microsoft Word
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<!-- hot-tech -->
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## Hot technologies
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Top tools from 54 gated job ads (see references/market.md, as of 2026-07-20):
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- veterinary software — 22 %
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- practice management software — 11 %
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- Cornerstone — 6 %
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<!-- hot-tech -->
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---
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*Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/f00154a5-d27f-429e-b9a4-1d65c672cee7), O*NET 30.3 (43-4171.00, manual nearest match). See manifest.json for licensing/attribution.*
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