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2026-08-14 19:14:45 +02:00

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name, description
name description
veterinary-receptionist Occupational skill for the role 'veterinary receptionist' (also: vet secretary, veterinary receptionists, veterinary practice administration officer, veterinary practice secretary, animal care receptionist, animal practice secretary). Use when the user asks for typical veterinary receptionist work such as: typical veterinary receptionist responsibilities

Veterinary Receptionist

Veterinary receptionists provide reception and office/administrative support in a veterinary practice, scheduling appointments and receiving clients, sale and advice on animal related products, in accordance with national legislation.

Core workflow

How to use this skill

Key competences (essential)

  • animal welfare
  • animal welfare legislation
  • apply animal hygiene practices
  • apply safe work practices in a veterinary setting
  • biosecurity related to animals
  • communicate by telephone
  • communicate with customers
  • deal with challenging people
  • handle customer complaints
  • handle veterinary emergencies
  • have computer literacy
  • maintain administrative records in the veterinary office
  • maintain reception area
  • manage animal biosecurity
  • manage infection control in the facility

Hot technologies

  • Google Docs
  • Intuit QuickBooks
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Windows
  • Microsoft Word

Hot technologies

Top tools from 54 gated job ads (see references/market.md, as of 2026-07-20):

  • veterinary software — 22 %
  • practice management software — 11 %
  • Cornerstone — 6 %

Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/f00154a5-d27f-429e-b9a4-1d65c672cee7), ONET 30.3 (43-4171.00, manual nearest match). See manifest.json for licensing/attribution.*