skillfactor-pipeline/skills/barista/references/tasks.md

Tasks & work activities — barista

Source: O*NET 30.3, occupation 35-3023.01 (Baristas).

Task statements

• [Core] Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
• [Core] Clean or sanitize work areas, utensils, or equipment.
• [Core] Clean service or seating areas.
• [Core] Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
• [Core] Describe menu items to customers, or suggest products that might appeal to them.
• [Core] Order, receive, or stock supplies or retail products.
• [Core] Provide customers with product details, such as coffee blend or preparation descriptions.
• [Core] Receive and process customer payments.
• [Core] Serve prepared foods, such as muffins, biscotti, or bagels.
• [Core] Stock customer service stations with paper products or beverage preparation items.
• [Core] Take customer orders and convey them to other employees for preparation.
• [Core] Take out garbage.
• [Core] Weigh, grind, or pack coffee beans for customers.
• [Core] Wrap, label, or date food items for sale.
• [Core] Create signs to advertise store products or events.
• [Core] Demonstrate the use of retail equipment, such as espresso machines.
• [Core] Prepare or serve menu items, such as sandwiches or salads.
• [Core] Set up or restock product displays.
• [Core] Slice fruits, vegetables, desserts, or meats for use in food service.

Detailed work activities

• Assess equipment functioning.
• Clean food service areas.
• Clean tableware.
• Communicate dining or order details to kitchen personnel.
• Cook foods.
• Cut cooked or raw foods.
• Measure ingredients.
• Order materials, supplies, or equipment.
• Package food or supplies.
• Prepare hot or cold beverages.
• Present food or beverage information or menus to customers.
• Process customer bills or payments.
• Remove trash.
• Serve food or beverages.
• Set up merchandise displays.
• Stock serving stations or dining areas with food or supplies.
• Store supplies or goods in kitchens or storage areas.
• Take customer orders.
• Train food preparation or food service personnel.
• Write advertising or promotional material.