af05383bb1
Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
43 lines
1.1 KiB
Markdown
43 lines
1.1 KiB
Markdown
# Occupation profile โ call centre agent
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- **ESCO URI:** http://data.europa.eu/esco/occupation/0ededdc2-050a-4ec3-8e70-6295105fcd19
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- **ESCO code:** 5244.1
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- **ISCO-08 group:** 5244 โ Contact centre salespersons
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- **O*NET-SOC:** 41-9041.00 โ Telemarketers (match: exactMatch)
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## Description (ESCO)
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Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits.
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## Definition
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nan
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## Alternative labels
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- call center agent
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- outbound sales agent
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- telephone sales agent
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- telephone operator
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- outbound call centre agent
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- call centre operator
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- telemarketing agent
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- inbound call center agent
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- telephone sales generator
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- call centre service agent
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- telemarketing operator
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- telephone solicitor
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- inbound call centre agent
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- call centre taker
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- call centre operative
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- outbound call center agent
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- call centre rep
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- inbound telemarketer
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- telephone service attendant
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- inbound sales agent
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- telemarketer
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- outbound telemarketer
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- call centre representative
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- call center representative
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- telephone sales representative
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