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Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
843 B
843 B
Occupation profile โ crisis helpline operator
- ESCO URI: http://data.europa.eu/esco/occupation/92df4ee3-bce3-45f6-a693-597df1b96f43
- ESCO code: 3412.1
- ISCO-08 group: 3412 โ Social work associate professionals
- O*NET-SOC: 43-5031.00 โ Public Safety Telecommunicators (match: closeMatch)
Description (ESCO)
Crisis helpline operators provide advice and support to distraught callers via the telephone. They have to deal with a diverse range of issues such as abuse, depression and financial problems. Helpline operators maintain records of the phone calls according to regulations and privacy policies.
Definition
nan
Alternative labels
- crisis helpline worker
- crisis hotline operator
- distress helpline operator
- telephone crisis support
- telephone crisis counselor
- distress hotline operator