af05383bb1
Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
24 lines
843 B
Markdown
24 lines
843 B
Markdown
# Occupation profile โ crisis helpline operator
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- **ESCO URI:** http://data.europa.eu/esco/occupation/92df4ee3-bce3-45f6-a693-597df1b96f43
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- **ESCO code:** 3412.1
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- **ISCO-08 group:** 3412 โ Social work associate professionals
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- **O*NET-SOC:** 43-5031.00 โ Public Safety Telecommunicators (match: closeMatch)
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## Description (ESCO)
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Crisis helpline operators provide advice and support to distraught callers via the telephone. They have to deal with a diverse range of issues such as abuse, depression and financial problems. Helpline operators maintain records of the phone calls according to regulations and privacy policies.
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## Definition
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nan
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## Alternative labels
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- crisis helpline worker
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- crisis hotline operator
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- distress helpline operator
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- telephone crisis support
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- telephone crisis counselor
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- distress hotline operator
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