Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
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Competences — tourist information centre manager
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/f4e3dd1c-f86b-4a69-8887-547255eadc79).
Essential
- analyse data about clients (skill/competence)
- apply foreign languages in tourism (skill/competence)
- assess an area as a tourism destination (skill/competence)
- build a network of suppliers in tourism (skill/competence)
- build business relationships (skill/competence)
- comply with food safety and hygiene (skill/competence)
- create solutions to problems (skill/competence)
- design materials for multimedia campaigns (skill/competence)
- design press kit for media (skill/competence)
- develop financial statistics reports (skill/competence)
- develop strategies for accessibility (skill/competence)
- develop tourist information materials (skill/competence)
- distribute local information materials (skill/competence)
- ensure infrastructure accessibility (skill/competence)
- geographical areas relevant to tourism (knowledge)
- handle personal identifiable information (skill/competence)
- handle touristic quantitative data (skill/competence)
- have computer literacy (skill/competence)
- keep up to date on local events (skill/competence)
- local area tourism industry (knowledge)
- maintain customer records (skill/competence)
- maintain customer service (skill/competence)
- manage budgets (skill/competence)
- manage medium term objectives (skill/competence)
- manage staff (skill/competence)
- oversee the design of touristic publications (skill/competence)
- oversee the printing of touristic publications (skill/competence)
- present reports (skill/competence)
- provide tourism related information (skill/competence)
- recruit employees (skill/competence)
- respond to customers' inquiries (skill/competence)
- tourism market (knowledge)
Optional
- assist clients with special needs (skill/competence)
- coordinate operational activities (skill/competence)
- ecotourism (knowledge)
- educate on sustainable tourism (skill/competence)
- engage local communities in the management of natural protected areas (skill/competence)
- improve customer traveling experiences with augmented reality (skill/competence)
- manage conservation of natural and cultural heritage (skill/competence)
- manage visitor flows in natural protected areas (skill/competence)
- manage website (skill/competence)
- perform market research (skill/competence)
- plan shifts of employees (skill/competence)
- prepare travel packages (skill/competence)
- promote virtual reality travelling experiences (skill/competence)
- read maps (skill/competence)
- self-service technologies in tourism (knowledge)
- support community-based tourism (skill/competence)
- support local tourism (skill/competence)
- train employees (skill/competence)
- use e-tourism platforms (skill/competence)
- virtual reality (knowledge)