Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
62 lines
3.0 KiB
Markdown
62 lines
3.0 KiB
Markdown
# Competences — tourist information centre manager
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Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/f4e3dd1c-f86b-4a69-8887-547255eadc79).
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## Essential
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- **analyse data about clients** (skill/competence)
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- **apply foreign languages in tourism** (skill/competence)
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- **assess an area as a tourism destination** (skill/competence)
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- **build a network of suppliers in tourism** (skill/competence)
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- **build business relationships** (skill/competence)
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- **comply with food safety and hygiene** (skill/competence)
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- **create solutions to problems** (skill/competence)
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- **design materials for multimedia campaigns** (skill/competence)
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- **design press kit for media** (skill/competence)
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- **develop financial statistics reports** (skill/competence)
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- **develop strategies for accessibility** (skill/competence)
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- **develop tourist information materials** (skill/competence)
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- **distribute local information materials** (skill/competence)
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- **ensure infrastructure accessibility** (skill/competence)
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- **geographical areas relevant to tourism** (knowledge)
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- **handle personal identifiable information** (skill/competence)
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- **handle touristic quantitative data** (skill/competence)
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- **have computer literacy** (skill/competence)
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- **keep up to date on local events** (skill/competence)
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- **local area tourism industry** (knowledge)
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- **maintain customer records** (skill/competence)
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- **maintain customer service** (skill/competence)
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- **manage budgets** (skill/competence)
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- **manage medium term objectives** (skill/competence)
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- **manage staff** (skill/competence)
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- **oversee the design of touristic publications** (skill/competence)
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- **oversee the printing of touristic publications** (skill/competence)
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- **present reports** (skill/competence)
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- **provide tourism related information** (skill/competence)
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- **recruit employees** (skill/competence)
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- **respond to customers' inquiries** (skill/competence)
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- **tourism market** (knowledge)
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## Optional
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- assist clients with special needs (skill/competence)
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- coordinate operational activities (skill/competence)
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- ecotourism (knowledge)
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- educate on sustainable tourism (skill/competence)
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- engage local communities in the management of natural protected areas (skill/competence)
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- improve customer traveling experiences with augmented reality (skill/competence)
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- manage conservation of natural and cultural heritage (skill/competence)
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- manage visitor flows in natural protected areas (skill/competence)
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- manage website (skill/competence)
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- perform market research (skill/competence)
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- plan shifts of employees (skill/competence)
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- prepare travel packages (skill/competence)
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- promote virtual reality travelling experiences (skill/competence)
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- read maps (skill/competence)
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- self-service technologies in tourism (knowledge)
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- support community-based tourism (skill/competence)
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- support local tourism (skill/competence)
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- train employees (skill/competence)
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- use e-tourism platforms (skill/competence)
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- virtual reality (knowledge)
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