Snapshot before the quality program (relevance gates, tiered mapping, QA linter). v1 is the immutable before/after reference; evidence crawl was at ~175/3039 occupations when tagged. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01PDKeXvpT6tENSvyQGLV1Uq
30 lines
1.1 KiB
Markdown
30 lines
1.1 KiB
Markdown
# Occupation profile — after-sales service technician
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- **ESCO URI:** http://data.europa.eu/esco/occupation/98e58946-3227-4f6c-a5d1-5892fe76883d
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- **ESCO code:** 2433.1
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- **ISCO-08 group:** 2433 — Technical and medical sales professionals (excluding ICT)
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- **O*NET-SOC:** 49-9099.00 — Installation, Maintenance, and Repair Workers, All Other (match: closeMatch)
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## Description (ESCO)
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After-sales service technicians provide after-sales service support to customers, such as the installation, maintenance and repair of the sold products. They take corrective actions to ensure customers’ satisfaction, resolve technical product-related issues and write customer summary reports.
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## Definition
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nan
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## Alternative labels
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- after-sales support technician
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- field technician
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- workshop technician
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- sales support technician
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- help-desk technician
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- after-sales installation technician
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- after-sales rectification technician
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- after-sales team member
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- after-sales repair technician
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- customer service technician
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- after-sales maintenance technician
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- field support technician
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