55 lines
1.8 KiB
Markdown
55 lines
1.8 KiB
Markdown
# Competences — mail clerk
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Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/511f366c-ba41-4826-9622-8cda6d6e3b91).
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## Essential
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- **apply information security policies** (skill/competence)
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- **differentiate types of packages** (skill/competence)
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- **ensure the integrity of mail** (skill/competence)
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- **establish daily priorities** (skill/competence)
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- **handle mail** (skill/competence)
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- **keep records of customer interaction** (skill/competence)
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- **keep records of merchandise delivery** (skill/competence)
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- **keep task records** (skill/competence)
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- **keep written records of cargo** (skill/competence)
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- **liaise with colleagues** (skill/competence)
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- **liaise with transportation companies** (skill/competence)
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- **maintain privacy of service users** (skill/competence)
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- **operate mailing information systems** (skill/competence)
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- **organise mail deliveries** (skill/competence)
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- **record customers' personal data** (skill/competence)
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## Optional
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- keep stock records (skill/competence)
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- manage digital documents (skill/competence)
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- use different communication channels (skill/competence)
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- work in a logistics team (skill/competence)
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<!-- market-evidence -->
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## Market evidence (job-ad analysis, 57 ads, as of 2026-07-15)
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Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
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### Hard skills
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- mail sorting — **54 %**
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- data entry — **33 %**
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- record maintenance — **25 %**
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- package handling — **23 %**
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- mail processing — **23 %**
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- parcel inspection — **21 %**
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- mail distribution — **19 %**
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### Responsibilities
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- customer assistance — **44 %**
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- mail distribution — **33 %**
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- mail handling — **21 %**
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- compliance with regulations — **21 %**
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- mail sorting — **19 %**
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<!-- market-evidence -->
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