2.1 KiB
2.1 KiB
Competences — post office counter clerk
Source: ESCO v1.2.1 occupation-skill relations (http://data.europa.eu/esco/occupation/6a6e174e-cffa-49a9-9f2f-aa39c81cdee5).
Essential
- assist customers (skill/competence)
- characteristics of products (knowledge)
- characteristics of services (knowledge)
- communicate with customers (skill/competence)
- customer service (knowledge)
- deliver correspondence (skill/competence)
- handle financial transactions (skill/competence)
- issue sales invoices (skill/competence)
- operate cash register (skill/competence)
- process payments (skill/competence)
- satisfy customers (skill/competence)
- sell post office products (skill/competence)
Optional
- advise on financial matters (skill/competence)
- carry out active selling (skill/competence)
- convert currency (skill/competence)
- distribute pensions (skill/competence)
- financial markets (knowledge)
- financial products (knowledge)
- handle registered mail (skill/competence)
- maintain store cleanliness (skill/competence)
- offer financial services (skill/competence)
- promote financial products (skill/competence)
- register mail (skill/competence)
- sales argumentation (knowledge)
- types of pensions (knowledge)
Market evidence (job-ad analysis, 47 ads, as of 2026-07-18)
Share of analyzed job ads mentioning the item (threshold ≥ 20 %). Source: JSearch/Adzuna APIs.
Hard skills
- customer service — 100 %
- package handling — 49 %
- mail sorting — 45 %
- record keeping — 36 %
- mail processing — 30 %
- cash handling — 28 %
- record maintenance — 28 %
- data entry — 26 %
Responsibilities
- customer assistance — 70 %
- mail distribution — 43 %
- mail sorting — 32 %
- retail transactions — 28 %
- safety guideline adherence — 28 %
- shipment labeling — 28 %
- record maintenance — 23 %
- package distribution — 23 %
- package handling — 21 %
- transaction processing — 21 %
- sales support — 21 %
- information provision — 21 %