1.8 KiB
1.8 KiB
name, description
| name | description |
|---|---|
| taxi-controller | Occupational skill for the role 'taxi controller' (also: taxi dispatcher, private hire controller, minicab controller, private hire dispatcher, minicab dispatcher). Use when the user asks for typical taxi controller work such as: typical taxi controller responsibilities |
Taxi Controller
Taxi controllers take bookings, dispatch vehicles, and are responsible for coordinating drivers while maintaining customer liaison.
Core workflow
How to use this skill
- Read references/profile.md for the occupation profile and scope.
- Consult references/tasks.md for the full task and activity inventory.
- Check references/skills.md for essential vs. optional competences.
- Check references/tools.md for the software commonly used in this role.
- See references/ai-skills.md — matched external AI agent skills (per-source attribution).
Key competences (essential)
- assign taxi fares
- communicate by telephone
- communicate verbal instructions
- consider economic criteria in decision making
- control taxi schedules
- follow up complaint reports
- handle customer complaints
- listen actively
- log times of taxis
- match vehicles with routes
- monitor drivers
- operate radio dispatch systems for taxis
- passenger transport regulations
- read maps
- relay messages through radio and telephone systems
Hot technologies
- Kronos Workforce Timekeeper
- Microsoft Access
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Windows
- Microsoft Word
- SAP software
Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/61ed67cd-67d7-44d8-bc2d-47fc79110a59), ONET 30.3 (43-5032.00, manual nearest match). See manifest.json for licensing/attribution.*