2.9 KiB
2.9 KiB
name, description
| name | description |
|---|---|
| travel-agent | Occupational skill for the role 'travel agent' (also: reservations agent, travel booking agent, sales agent, travel sales agent). Use when the user asks for typical travel agent work such as: Plan tour itineraries, applying knowledge of travel routes and destination sites.; Resolve any problems with itineraries, service, or accommodations.; Sell travel packages. |
Travel Agent
Travel agents design and market travel programme itineraries for potential travellers or visitors.
Core workflow
- Plan tour itineraries, applying knowledge of travel routes and destination sites.
- Resolve any problems with itineraries, service, or accommodations.
- Sell travel packages.
- Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
- Evaluate services received on the tour, and report findings to tour organizers.
- Attend to special needs of tour participants.
- Give advice on sightseeing and shopping.
- Administer first aid to injured group participants.
How to use this skill
- Read references/profile.md for the occupation profile and scope.
- Consult references/tasks.md for the full task and activity inventory.
- Check references/skills.md for essential vs. optional competences.
- Check references/tools.md for the software commonly used in this role.
- See references/ai-skills.md — matched external AI agent skills (per-source attribution).
Key competences (essential)
- achieve sales targets
- advertise travel insurance
- apply foreign languages in tourism
- comply with food safety and hygiene
- develop inclusive communication material
- distribute local information materials
- ecotourism
- educate on sustainable tourism
- engage local communities in the management of natural protected areas
- ensure the privacy of guests
- geographical areas relevant to tourism
- handle customer complaints
- handle financial transactions
- identify customer's needs
- implement marketing strategies
Hot technologies
- Tableau
- Microsoft Access
- Structured query language SQL
- Microsoft Outlook
- Microsoft Office software
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Word
Hot technologies
Top tools from 57 gated job ads (see references/market.md, as of 2026-07-20):
- travel booking systems — 12 %
- Microsoft Excel — 11 %
- Microsoft Word — 11 %
- web-based applications — 11 %
- AAA Intranet — 9 %
- Sabre — 9 %
- Travel booking sites — 9 %
- Microsoft Outlook — 7 %
- Microsoft Office — 5 %
Sources: ESCO v1.2.1 (http://data.europa.eu/esco/occupation/79f8f68c-5509-4119-9373-8bef1c364d31), ONET 30.3 (39-7012.00). See manifest.json for licensing/attribution.*